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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,694 Reviews

2,694 Reviews of Herb Chambers Lexus of Sharon - Service Center

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September 01, 2021

Love this dealership. Professional and they take good care of you. Randy calls snd let’s you know how everything went with your car. Great service More

by Softball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Sep 01, 2021 -

Herb Chambers Lexus of Sharon responded

Thanks for the great review! We're glad you've enjoyed working with our service team, and we hope to see you back again down the road. Take care! - the Herb Chambers Lexus of Sharon team

Sep 02, 2021 -

Softball responded

Thank you!!👍

September 01, 2021

We purchased our es350 in california and we are now having it serviced at herb chambers Lexus in Sharon. The service dept, is excellent, everyone I deal with is friendly and professional. As a result I More

by Daveu2363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Thomas
Sep 01, 2021 -

Herb Chambers Lexus of Sharon responded

Dave, we are thrilled that you have chosen Herb Chambers Lexus of Sharon for your service needs! Thank you for sharing your positive review of our team, it is always a pleasure to assist you. Have a great day!

September 01, 2021

I like this dealership. Ryan described two service options given the mileage on my car as well as a good explanation afterward. Great job. Thanks. More

by shelleycantor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Sep 01, 2021 -

Herb Chambers Lexus of Sharon responded

We're thrilled Ryan could deliver a five-star experience! Thank you for stopping by Herb Chambers Lexus of Sharon and we wish you many safe and happy miles. Take care!

September 01, 2021

As always Ryan is great to work with and makes sure that my car is well taken care of and up to date on maintenance. Ryan is the person I go to with any questions or concerns regarding my Lexus and I trust More

by Kappcopond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Sep 01, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for your continued business and your trust in Ryan! It means a lot to hear that you are always so well taken care of by our team and we look forward to welcoming you back for your next visit. Have a wonderful day!

September 01, 2021

Rayan is the best . He alway take care of my car. He have an amazing customer service. I highly recommend this location. Great service 😁. Thank you More

by kamelazholi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Sep 02, 2021 -

Herb Chambers Lexus of Sharon responded

Taking exceptional care of you and your vehicle is our top priority at Herb Chambers Lexus of Sharon! It's wonderful to hear that Rayan has earned your trust and a 5 star review. We're grateful for your business and we'll be here next time you're in need of service!

August 31, 2021

I am rating the service department. Injustice spent $169 to be told I have a hole in my muffler which is what I told them I thought it was. The radio doesn’t work also. They checked the fuses and since they More

by Timo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronni Travers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Herb Chambers Lexus of Sharon responded

I am sorry to hear that you didn't have a more effective service experience with our team. We want our guests to feel fairly treated and well taken care of and it is disappointing that we fell short. Your feedback is important to us and we will use it to improve our processes in the future. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

August 31, 2021

Quick, friendly, professional and thorough, that’s what you will received from the service department. The sweet lady upstairs in the snack and coffee area is also very accommodating. More

by Mr Molina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Herb Chambers Lexus of Sharon responded

These are all words we strive to live by, Mr. Molina! Thank you for the excellent review and for taking your business to Herb Chambers Lexus of Sharon - we'll see you again next time!

August 31, 2021

This dealership is always prompt and thorough with my service needs. They make things extremely convenient with their valet service. They have an appropriate approach to what is needed for my vehicle and More

by Ryan
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Valadao
Sep 01, 2021 -

Herb Chambers Lexus of Sharon responded

We're delighted to have earned your trust and confidence, Ryan. Thank you for sharing about your experience with our team - we hope to see you back at Herb Chambers Lexus of Sharon again next time you need us! Take care!

August 31, 2021

Great experience, Ryan was very professional and pleasant to work with he kept me updated on the repair. I love the customer service here in Lexus in Sharon. Thank you Ryan More

by christie.pierre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Aug 31, 2021 -

Herb Chambers Lexus of Sharon responded

Christie, thanks for the great review! We're happy to hear that Ryan was so professional and pleasant to work with. See you next time!

August 30, 2021

Mark has always been my go to for person in parts and services. He is honest and reliable. I have enjoyed speaking to him regarding any issue with my vehicle big or small. More

by fvozz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Herb Chambers Lexus of Sharon responded

Thanks for sharing! We're glad to hear that Mark and the team are always here when you need us. We appreciate you choosing Herb Chambers Lexus of Sharon and hope to see you again next time!

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