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Herb Chambers Lexus of Sharon - Service Center
Sharon, MA
2,731 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,731 Reviews of Herb Chambers Lexus of Sharon - Service Center
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August 07, 2021
Got a call about upcoming service, and called rep back within an hour. V-mail said, “Out of office”, and no return call. Called her back on way to appointment - got put on hold, and left there. Cust within an hour. V-mail said, “Out of office”, and no return call. Called her back on way to appointment - got put on hold, and left there. Customer service rep., Nicole is not knowledgeable, and very snippy, “I didn’t call you, it must have been one of our schedulers”. Okay, slay me! Went up to sales area to kill time, and no one asked, “can I help you?”. They over-charged for my service, and a bunch of reasons for what they did. Won’t go back. More
by Ttoutoni
Employees Worked With
Nicole Thomas, Tina Holden
August 07, 2021
Ronni Travers is the best. She always goes that extra mile and takes great care of me. Red carpet/royalty treatment whenever I have my SUV serviced with her. Highly recommend! mile and takes great care of me. Red carpet/royalty treatment whenever I have my SUV serviced with her. Highly recommend! More
by lneves7
Employees Worked With
August 06, 2021
I always receive the highest level of service working with Mark. He is truly an asset to the service department. with Mark. He is truly an asset to the service department. More
by lrachin
Employees Worked With
August 06, 2021
Excellent customer service. Service started on time, car was left cleaner than when it came in. Highly recommended was left cleaner than when it came in. Highly recommended More
by Vz
Employees Worked With
August 05, 2021
Everyone was extremely helpful and no wait time to meet with Eric. He was very helpful and was able to get me a loaner car for me to take home. with Eric. He was very helpful and was able to get me a loaner car for me to take home. More
by Krista1226
Employees Worked With
Eric Castillo
August 05, 2021
I’ve been dealing with Mark for years and he has provided me the best service me the best service More
by wstella
Employees Worked With
August 05, 2021
Mark couldn’t have been more pleasant to work with - nice guy great service guy great service More
by Clarky5000
Employees Worked With
August 04, 2021
As Always I got the exceptional service I have come to enjoy from the Herb chambers staff. From opening my door, providing a loaner and each person wishing me a good day! I shall always buy from this d enjoy from the Herb chambers staff. From opening my door, providing a loaner and each person wishing me a good day! I shall always buy from this dealership More
by Enak0511
August 04, 2021
I have delt with this dealership for many years they are always very professional and customer friendly. I would highly recommend this dealership. They are the best. always very professional and customer friendly. I would highly recommend this dealership. They are the best. More
by Kensumner
Employees Worked With
