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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,748 Reviews

2,748 Reviews of Herb Chambers Lexus of Sharon - Service Center

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April 20, 2021

Chambers made the process easy. Follow-up/pickup/drop off were easy. Nicole was very professional and a great dealer representative. Service couldn’t have been any easier. More

by Jonathn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Mckearney, Nicole Thomas
Apr 20, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you are so confident in the Herb Chambers Lexus of Sharon team to get the job done. Drive safely, and we hope to see you again down the road!

April 20, 2021

Thanks H C Lexus! My agent, Randy Vicente, was great! Thanks H C Lexus! My agent, Randy Vicente, was great! Got the update on what the car needed besides my battery issue. Got a very nice rental. R More

by Sue C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Apr 20, 2021 -

Herb Chambers Lexus of Sharon responded

Sue - Thank you so much for sharing this feedback so that others will know what it's like to be a guest at Herb Chambers Lexus of Sharon! We are delighted to hear that your vehicle is running smoothly after your visit. Enjoy your day and we hope for the chance to assist you again!

April 20, 2021

They are Always on time. They Don’t try to. oversell services. They return my car clean, too That’s all I have to say More

by c.battista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We appreciate your support and hope to see you again at Herb Chambers Lexus of Sharon. Safe travels!

April 20, 2021

Very professional ; On Time; Courteous ; pleasant surroundings; loaner was clean; Follow-up call to tell me car was ready was appreciated; Discussions with Management staff was pleasant and cordial More

by prl-784
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ibrahim Dinler
Apr 21, 2021 -

Herb Chambers Lexus of Sharon responded

We are thrilled that our team could deliver an excellent experience! Thank you for choosing Herb Chambers Lexus of Sharon, it means a lot to hear that you are a happy customer. We hope to welcome you back for your future service needs!

April 18, 2021

Very pleasant and helpful,he make sure and follow up after service,he also make I have a loaner if my car won’t be to me for work. More

by Marilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Herb Chambers Lexus of Sharon responded

Marilyn, we are thrilled that our team took such attentive care of you during your service! Thank you for trusting Herb Chambers Lexus of Sharon with your business, it means a lot to hear that you are happy with your experience. Drive safely!

April 17, 2021

Mark was great to work with again as my service contact. Highly recommend Herb Chambers for service. Everyone I dealt with were all very helpful More

by ndmetaxas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you so much for recommending Herb Chambers Lexus of Sharon and giving a shout-out to Mark! We are delighted to hear that you received helpful service from our team. Enjoy your week!

April 16, 2021

Mark Forcucci always treats me with respect and makes me feel valued as a customer. I trust that he always has my best interest in mind. All of the personnel are professional and friendly. More

by Ggalarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the great feedback! We are very proud of our team, and it is great to hear that Mark delivered such a seamless service experience. Drive safely, and we hope to see you again at Herb Chambers Lexus of Sharon!

April 16, 2021

Randy Vincente in the service department could not have been more accommodating. His assistance and follow-up in servicing my vehicle was outstanding. He also special ordered me a set of tires at a great More

by Steve R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vincente
Apr 16, 2021 -

Herb Chambers Lexus of Sharon responded

Steve - Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that Randy went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back at Herb Chambers Lexus of Sharon down the road!

April 16, 2021

Herb Chambers Lexus in Sharon is wonderful to work with they have great service and have a great staff. I always have a great experience... More

by Barbalex2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy in Service
Apr 16, 2021 -

Herb Chambers Lexus of Sharon responded

We couldn't ask for better feedback than this! Thank you for stopping by to share these kind words about our service team here at Herb Chambers Lexus of Sharon. We're excited to assist you again next time!

April 16, 2021

Had my first service experience at Herb Chambers Lexus of Sharon after purchasing my RX350 earlier this year. Randy Vicente couldn’t have been nicer and was very responsive to my concerns and requests. I’ll More

by Ielizzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Apr 16, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to review us! We are proud to have earned your support and happy to hear that Randy went above and beyond to assist with your vehicle. Drive safely in your Lexus RX 350, and we hope to see you again down the road! - The Herb Chambers Lexus of Sharon team

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