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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,724 Reviews

2,724 Reviews of Herb Chambers Lexus of Sharon - Service Center

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March 03, 2021

Ronni has been our Rock Star Lexus Advisor for the past five years, and she has consistently gone above and beyond in making sure our car's service was taken care of in every way. We would always need a v More

by victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Herb Chambers Lexus of Sharon responded

Victoria - We are overjoyed that you can depend on Ronni to deliver "above and beyond" service. Thank you so much for trusting us with your vehicle over the past five stars! We are grateful to have you as a Herb Chambers Lexus of Sharon customer and look forward to our continued relationship.

February 28, 2021

For more than 10 years, Ronni has been our service advisor for our Lexus vehicles. Ronni has always provided us with outstanding customer service. Her efforts result in what you would describe as a More

by GSG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to leave us a review! Ronni is an excellent member of our team at Herb Chambers Lexus of Sharon, and we will certainly let her know that you appreciate her help. We are grateful for your longtime business, and we look forward to your next visit!

February 27, 2021

Ronni has made our service experience hassle free. She is very thorough and extremely knowledgeable. We appreciate all her help and fully trust her with our service needs. More

by Jmj22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to review us and shout out Ronni! We are proud to have her on our team and happy to hear that she delivered such a seamless service experience. Drive safely, and we hope to see you again at Herb Chambers Lexus of Sharon!

February 26, 2021

Just wanted to let everyone know that my experience with Mark Forcucci is always top notch. He is knowledgeable and professional and always keeps me informed. Thank you Mark! More

by rlbdc93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for your support of Herb Chambers Lexus of Sharon and your confidence in Mark! We are proud to have you as a customer and we look forward to assisting you next time. Have a great day!

February 25, 2021

My service adviser Mark Forcucci has assisted me keep my Lexus is250 running perfectly for the last 5 years. Always careful to recommend any necessary maintenance and repairs. My car is coming up on 100000 More

by Chrisian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo
Feb 25, 2021 -

Herb Chambers Lexus of Sharon responded

Chrisian, thank you for the review! We are happy to hear that Mark has taken good care of you here at Herb Chambers Lexus of Sharon, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

February 11, 2021

Wayne has been my service advisor for the past 5 years and I could not be happier. He is knowledgeable and combines professionalism with an easy manner that makes him great to work with. I trust Wayne an More

by Rebekah
Recommend Dealer
Yes
Employees Worked With
Wayne McLaughlin
Feb 11, 2021 -

Herb Chambers Lexus of Sharon responded

Rebekah, thank you for the review! We couldn't be more grateful for your longtime business here at Herb Chambers Lexus of Sharon, and it means a lot to know that Wayne has earned your trust. We will be sure to let him know that you appreciate his help, and we look forward to working with you for years to come!

January 29, 2021

Ronni Travers is the reason why I drive 45 minutes away from Rhode Island to get service at Herb Chambers Lexus Sharon, she always sets me up with the best appointments and gets me a loaner, Ronni is an as More

by JohnAlexGarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Herb Chambers Lexus of Sharon responded

John, we're so thrilled you drove the extra mile (quite literally) to service your vehicle at Herb Chambers Lexus Sharon. We build our business on relationships and are glad to see that you've found a great one with Ronni. Until we see you again, we hope the loaner treats you well!

January 11, 2021

Ronni is the best service person I’ve ever dealt with. She is always helpful and extremely personable. Ronni is a true asset to the Herb Chambers organization. More

by sgaziano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the rave review about Ronni! We are delighted that you can depend on her for helpful service, every time. Our team at Herb Chambers Lexus of Sharon appreciates your support!

January 01, 2021

I had recently called Nicole to plan service before winter sets in., She made sure we had reviewed what I needed done. It doesnt matter whom I deal with whether its Ronni or Nicole I've always encounte More

by Dmck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Thomas
Jan 04, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to leave us a review! We are so glad Ronni and Nicole both took such good care of you here at Herb Chambers Lexus of Sharon, and we will be sure to let them know that you appreciate their help. We look forward to your next visit!

December 31, 2020

Thank you Lexus for making our service experience hassle free. Ronni and Nicole explained everything and their customer service was top notch. I look forward to our next visit with you. More

by Jmj22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Thomas
Dec 31, 2020 -

Herb Chambers Lexus of Sharon responded

We are happy to hear that Ronni and Nicole made your service experience go so smoothly. Thank you for taking the time to leave this helpful feedback and we will be sure to pass along the kind words. Everyone at Herb Chambers Lexus of Sharon greatly appreciates your business!

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