Herb Chambers Lexus of Sharon - Service Center

I had two different cars in for service with Mark in August and he never fails to impress me. Never any surprises or "upselling" , he keeps me informed and the work is always top notch. I highly recomme August and he never fails to impress me. Never any surprises or "upselling" , he keeps me informed and the work is always top notch. I highly recommend Mark to everyone. More

Nicole is by far one of the best service reps. In a day where customer service is lacking, Nicole proves you can still receive exemplary service. She consistently keeps you informed of your cars progress a where customer service is lacking, Nicole proves you can still receive exemplary service. She consistently keeps you informed of your cars progress as well working within your schedule for drop off and pick up. We have been with Lexus of Sharon for over 15 years and the customer service sept is the one main reason we continue to return . Between Eric Graf; service director, Nicole Thomas, the individuals who greet you when you come in and the drivers who valet your car, you can find a better place.. More

Every time I bring my vehicle in for service I am more than pleased with the experience. Nicole is very easy to work with and she makes sure my vehicle is well take care of throughout the process. I won’t than pleased with the experience. Nicole is very easy to work with and she makes sure my vehicle is well take care of throughout the process. I won’t service my vehicle anywhere else and look forward to working with her again at my next visit. More

I purchased my Lexus RX350 from this dealership. Transaction was great. Had my vehicle serviced there 2xs and both experiences were great. I have an excellent service advisor (Mark Forcucci). Mark i Transaction was great. Had my vehicle serviced there 2xs and both experiences were great. I have an excellent service advisor (Mark Forcucci). Mark is a true gentleman. Highly recommend dealing with him and Lexus of Sharon! More

As always Ronni’ s professionalism and responsiveness to the needs of our cars is top-notch! Ronni goes above and beyond to make all of our service calls easy and the least amount of stress😀 the needs of our cars is top-notch! Ronni goes above and beyond to make all of our service calls easy and the least amount of stress😀 More

WOW - why do I keep coming back to HC? Is it because of Herb? No - it’s RONNI TRAVERS!!! She is awesome! Not only does Ronni call you back ON HER DAY OFF, and treat you with a killer smile every single tim Herb? No - it’s RONNI TRAVERS!!! She is awesome! Not only does Ronni call you back ON HER DAY OFF, and treat you with a killer smile every single time you walk into the dealership, BUT Ronni she be a consultant on what it is to be at the top for Customer Service ! Ronni’s skillset is remarkable! A guide to be followed! And after the service she even followed up with a , “ Was the car to your satisfaction?” This is my second Lexus at this dealership for this reason. Herb - give Ronni a promotion!! Don’t let her go!! Thank you - Jo Erbafina More

Nicole has always been helpful and willing to go the extra mile anytime my car has been serviced. I look forward to seeing her friendly face at all my appointments. extra mile anytime my car has been serviced. I look forward to seeing her friendly face at all my appointments. More

Nicole was incredibly helpful in assisting me with who I needed to see about getting my vehicle fixed. She was very kind and personable. Would gladly ask for her again! needed to see about getting my vehicle fixed. She was very kind and personable. Would gladly ask for her again! More

Being new to the area, we were pleased to find a dealership close by. Our experince working with Nicole to plan our service was exceptional, she made sure we had everything done that we needed. We w dealership close by. Our experince working with Nicole to plan our service was exceptional, she made sure we had everything done that we needed. We were pleased to find such friendly smiles an warm welcome by all those we encountered at Herb Chambers Lexus More

Superb Customer Service The service department is always professional, friendly, No-pressure didn't feel rushed, and trustworthy. They always go above and beyond the call o The service department is always professional, friendly, No-pressure didn't feel rushed, and trustworthy. They always go above and beyond the call of duty! More