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Herb Chambers Lexus of Sharon - Service Center
Sharon, MA
2,748 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,748 Reviews of Herb Chambers Lexus of Sharon - Service Center
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March 08, 2018
Great experience I did a test drive today, it was a great experience with Bassem Rashidi, he's such a nice person with a bunch of interesting info about the cars. I I did a test drive today, it was a great experience with Bassem Rashidi, he's such a nice person with a bunch of interesting info about the cars. It was really helpful and useful for future decisions . The dealership looks really nice, and inside it's like a museum of art. Thank you very much! More
by Roman
Employees Worked With
Bassem Rashidi
August 22, 2017
Maintenance light came on unexpectedly Called Dealer concerned about Warning Light. Brought car to Service and expressed my concern as needed my car for appointment at noon. They performed Called Dealer concerned about Warning Light. Brought car to Service and expressed my concern as needed my car for appointment at noon. They performed 15,000 mi checkup and got me out within one hour, even without an appointment. Very impressed-wonderful service and of course a great cafe to go along with it!! More
by Malcom
Employees Worked With
James Burbine
August 08, 2017
Ronni is a true fantastic asset to the dealership Ronni Travers is a person of great experience, patience, and positive attitude towards customers and the colleagues. it is always a pleasure to work w Ronni Travers is a person of great experience, patience, and positive attitude towards customers and the colleagues. it is always a pleasure to work with her. More
by Mark123
Employees Worked With
April 26, 2017
Awesomeness! I bought a NX200T from this Herb Chambers in Sharon a few months ago. Tracy Zhao sold me my car. I tried to do service at Watertown location since it' I bought a NX200T from this Herb Chambers in Sharon a few months ago. Tracy Zhao sold me my car. I tried to do service at Watertown location since it's closer to me but the cleanest and friendliest got me coming back to Sharon. Bumped into my sales girl and she was still the happy go lucky and didn't tried me like a number. Thanks so much for the buying experience! More
by Mydung617
Employees Worked With
Tracy Zhao
March 23, 2017
Ronni Travers is the best service manager! When I need service I call or text Ronni. She is always pleasant with a smile. Ronni listens to what you need and always pleases the customer. I ha When I need service I call or text Ronni. She is always pleasant with a smile. Ronni listens to what you need and always pleases the customer. I have never been to another dealership that I felt comfortable and enjoyed having my RX350 worked on. THANK YOU RONNI! JO ERBA More
by Jo Erba
Employees Worked With
November 01, 2016
Service manager doesn't understand the meaning of customer s This is my 3rd leased RX 350 in the last 6 years. My hazard light button fell into the dashboard when I went to turn on my hazard lights. I brought th This is my 3rd leased RX 350 in the last 6 years. My hazard light button fell into the dashboard when I went to turn on my hazard lights. I brought the car to Herb Chambers to have it repaired. It's a 2015 RX with approximately 28,000 miles on it. My service advisor told me it would cost $250 to remove the radio so they could determine what was wrong. She said I must have pushed the button too hard and that's why it broke. She said it wasn't covered under warranty. I asked to speak with the service manager, Tina. Tina stated the same thing and would not cover the service under the warranty. I told Tina I would write a bad review and report it to Lexus. I then took the car to Lexus of Watertown and they fixed the problem which was covered under the warranty. I will never return to Herb Chambers Lexus! More
by Karen K.
Employees Worked With
Tina and a female service advisor
April 05, 2016
service department INV# 403770 4/5/16 Today I had my first oil change on my es350 and an inspection service was excellent from the greeter to the consultant to INV# 403770 4/5/16 Today I had my first oil change on my es350 and an inspection service was excellent from the greeter to the consultant to the café I have purchased 2 cars from HCL as has my son and 2 of my friends I would not buy a car anywhere else More
by najukat
Employees Worked With
Jamie Dawson and the 2 young ladies in cafe
January 06, 2016
Awesome Service Team I have purchased several cars from the Chambers Group. The first was a SAAB. After a rocky start with a Lexus sales rep, I received fantastic ass I have purchased several cars from the Chambers Group. The first was a SAAB. After a rocky start with a Lexus sales rep, I received fantastic assistance from the sales manager. Specifically I would like to recognize the Great service provided by Paul Rota, a recently promoted Service Manager. He continually calls to keep you updated of your car's repair progress, and makes recommendations based upon his experience as a technician. Paul has a wonderful personality and I congratulate the Chambers team on recognizing his skill and professionalism. Thank you, Rick Goldman More
by rpg100
Employees Worked With
Paul Rota
November 25, 2015
Great service - as always I've been taking my GS350 for service into this dealership since I bought it in 2006. I've always been treated very well, but Patrick has even steppe I've been taking my GS350 for service into this dealership since I bought it in 2006. I've always been treated very well, but Patrick has even stepped up that great service. He thoroughly explains what needs to be fixed when I have repairs and is extremely accommodative and friendly More
by Mike12
Employees Worked With
Patrick
November 22, 2015
great service Can't say enough about how happy I am with the service I received at Herb Chambers Lexus in Sharon. Patrick Lage provided excellent service and the w Can't say enough about how happy I am with the service I received at Herb Chambers Lexus in Sharon. Patrick Lage provided excellent service and the work done on my car was done perfectly. I would recommend Patrick Lane and Herb Chambers very highly!! More
by cargal
Employees Worked With
Patrick Lage
