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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,382 Reviews

2,382 Reviews of Herb Chambers Lexus of Sharon - Service Center

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April 13, 2024

The place is spacious and comfortable. But the service person I dealt with seemed a bit absent minded. Before leaving the dealership I pointed out the swuealing belt sound the car was ma More

by IDALIZSANTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott G.
Apr 22, 2024 -

Herb Chambers Lexus of Sharon responded

Hi IdalizSantos, please let me know if your concern has been addressed. We apologize for the lack of follow-up you have received. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

April 12, 2024

Had brought my vehicle in for service, met with Scott who was my advisor. Scott was very informative in providing me with the service that was needed for my car. He had followed up with me to see if the veh More

by ssand77569
Recommend Dealer
Yes
Employees Worked With
Scott G
Apr 15, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know that Scott and the team at Herb Chambers Lexus of Sharon were able to provide you with informative service for your vehicle. It's great hearing about our staff following up on their work! Thanks for sharing this positive feedback, we appreciate it!

April 12, 2024

Service Dept, excellent personal customer service, professional and friendly, Customer since 1999! Mark Forcucci is the best!! And the team that worked on my vehicle did an outstanding job! More

by tadibella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Herb Chambers Lexus of Sharon responded

We're so pleased to know that you've had such a positive experience with our Service Department at Herb Chambers Lexus of Sharon since 1999! Your kind words about Mark and the team are greatly appreciated. Thank you for your continued support!

April 11, 2024

I really appreciate Ronni & Herb Chambers Lexus. Service is outstanding. My late husband and I have purchased several vehicles from this dealership, over many years (thank you Sam Pellows for en More

by mpoemma@ Comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Herb Chambers Lexus of Sharon responded

We're so glad to know that you've had a long and positive relationship with our team at Herb Chambers Lexus of Sharon. It's wonderful to see how much trust you have in us, especially when it comes to your precious cargo! We'll be sure to pass on your thanks and appreciation for Ronni as well!

April 11, 2024

Always provides thorough service that is excellent from a quality standpoint. Also loaner available for extended service time frames. More

by Karen/Ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Herb Chambers Lexus of Sharon responded

Karen and Ernie, we're glad to know you've had consistently excellent service experiences at Herb Chambers Lexus of Sharon. We appreciate your feedback!

April 11, 2024

Herb Chambers Dealerships (Lexus) has my service facility for more than 12 years. Scott was a pleasure to work with. I’ve found this dealership to have fair pricing, outstanding technicians and take the ti More

by Richard W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Keevers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott G
Apr 12, 2024 -

Herb Chambers Lexus of Sharon responded

Richard, we're so glad to know you've been with us at Herb Chambers Lexus of Sharon for over 12 years! It's wonderful that Scott and the rest of our team have consistently provided great service. We appreciate your loyalty and look forward to serving you in the future!

April 10, 2024

Lexus if Sharon is a good dealership. People are experienced and the workmanship is dependable. More

by Kevin.m.burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Herb Chambers Lexus of Sharon responded

Thank you, Kevin, for this high-star rating of Herb Chambers Lexus of Sharon! Have a lovely day!

April 09, 2024

Coming in to building was impressive but the customer service from Mark was even more impressive. More

by Marvin jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Herb Chambers Lexus of Sharon responded

Marvin, we are happy to hear that Mark left a great impression! Thank you for stopping in at Herb Chambers Lexus of Sharon and leaving us a five-star review!

April 07, 2024

I had a shattered sunroof which is unusual. They took care of me, getting loaner and working through the insurance company. More

by BG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

Always a great experience at this dealership. My car is always done on time and Ronnie is great with communication More

by Deanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Herb Chambers Lexus of Sharon responded

Deanne, we're delighted to know you've had consistent positive experiences at Herb Chambers Lexus of Sharon. We'll pass your compliments on to Ronnie!