Herb Chambers Lexus of Sharon - Service Center

This dealership does the job right, never any issues. All my services have been done in timely manner and with quality. The help here is great and keeps me coming back for as long as have my vehicles. All my services have been done in timely manner and with quality. The help here is great and keeps me coming back for as long as have my vehicles. More

Monica has always made the experience smooth. She takes care of the problem as quickly as possible and communicates the solution and cost as soon as she finds out. She has a pleasant attitude, ve She takes care of the problem as quickly as possible and communicates the solution and cost as soon as she finds out. She has a pleasant attitude, very approachable and seems to have a great knowledge about the car service. She’s simply the best and Lexus Sharon is very lucky to have her. Thank you Monica! More

Best customer service I have ever received for car maintenance, Brian explained in detail what my car needed and the waiting room was comfortable and welcoming maintenance, Brian explained in detail what my car needed and the waiting room was comfortable and welcoming More

Prompt service. Work performed in a reasonable amount of time! Missed seeing Mark, my usual contact. Work performed in a reasonable amount of time! Missed seeing Mark, my usual contact. More

Has a good experience except for the mouse than ran through my feet while waiting in the lounge area. Needless to say I left that area and waited downstairs where you check in for service through my feet while waiting in the lounge area. Needless to say I left that area and waited downstairs where you check in for service More

I am pretty satisfied with this dealership where I bought my car. People here are always very professional with the service as well. I would defini Recommend this dealership to others. my car. People here are always very professional with the service as well. I would defini Recommend this dealership to others. More

I have been a service client for 13 years and I have always had great experiences. I would go as far to say the support is as enjoyable as my Lexus 350. always had great experiences. I would go as far to say the support is as enjoyable as my Lexus 350. More

I always like Herb Chambers Lexus. of Sharon. The work is always perfect and professional. It just got a little weird with letting me know whether my car was ready. They had to get a pa of Sharon. The work is always perfect and professional. It just got a little weird with letting me know whether my car was ready. They had to get a part so I knew there was a wait. They had the car on Monday so I called Friday to get an update. I was told the part was coming from California so not ready. I pushed for more information and all of sudden within a half hour I got a bill and the car was ready. It could have been a miscommunication within the dealership. All is good. More

Thank you for your customer-friendly, professional services and prompt responses to all my concerns. services and prompt responses to all my concerns. More

We have been with herb chambers for almost 20 years. Aside from automobiles being one of the best well made car the customer service department is a 5 star business. They treat the car owners like they Aside from automobiles being one of the best well made car the customer service department is a 5 star business. They treat the car owners like they just bought a new car each time. They go above and beyond can’t say enough positive ! More