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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,677 Reviews
Call Service Center (508) 668-5600

2,677 Reviews of Herb Chambers Lexus of Sharon - Service Center

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October 03, 2023

Jackson was great to work with. He kept me updated with any issues related to vehicle More

by Wbron56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
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Oct 03, 2023 -

Herb Chambers Lexus of Sharon responded

We are so happy to hear Jackson kept you well-informed during your Herb Chambers Lexus of Sharon visit! Thanks for taking the time to share your experience, we truly value your support.

October 03, 2023

I had an excellent experience with Ronnie today and look forward to seeing you again! More

by Majeda Fawaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Herb Chambers Lexus of Sharon responded

We love to hear you were in great hands with Ronnie, Majeda. Thank you for choosing Herb Chambers Lexus of Sharon for your service needs, we look forward to being of assistance again in the future!

October 02, 2023

I received excellent service and the team at Herb Chambers (Sharon) is superb. Their really care about their customers. More

by wds1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marilyn at the lounge area., Ryan Valadao
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Oct 03, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to know you received excellent service from our team at Herb Chambers Lexus of Sharon. We truly do care about our customers and appreciate your feedback!

October 01, 2023

Very happy with the excellent and speedy service I received from Herb Chambers Lexus in Sharon. They squeezed me in on a busy Saturday because I had a flat tire. Jackson understood that I also had a h More

by Westiesox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Callahan
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Oct 02, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know that our team was able to provide you with prompt and quality service, especially during a busy time! It's great that Jackson understood your situation and got you back on the road quickly. Thanks for choosing Herb Chambers Lexus of Sharon for your automotive needs!

September 30, 2023

Always providing courteous service. Much appreciated. Ryan Valadao service consultant is superb. Very reliable, friendly experience. More

by rangarajan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
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Oct 02, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know that you've had a fantastic experience with Ryan and our team at Herb Chambers Lexus of Sharon! We appreciate your kind words about the service provided and look forward to your next visit!

September 29, 2023

Excellent service with my 10 year old Lexus yesterday, courteous, friendly and efficient! Recommend them for sure. More

by Lindabrdbrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

Lindabrdbrk responded

Thanks for the excellent service on my 10 year old Lexus RX350, from the staff escorting me inside to sit with Matt to the cashier checking me out when the work was completed, everyone was polite, courteous, friendly and efficient.

Sep 29, 2023 -

Herb Chambers Lexus of Sharon responded

Linda, it was our pleasure to assist you and attend to your Lexus RX 350 with professionalism! Matt and the rest of the Herb Chambers Lexus of Sharon team will definitely appreciate the shout-out. We look forward to your next visit!

September 28, 2023

I am not happy with the service . . I had to come back again as it was not fixed correctly . After the oil change done here I started to see issues with my breaks .. not sure what the More

by preetigkulkarni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
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September 28, 2023

Called in the morning to see if I could move up my appointment. I was able to get in later that day and picked the car up 90 minutes later! More

by Wd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Pacheco, Randy Vicente, Jackson Callahan
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Sep 29, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know that we could accommodate your schedule and provide a quick service at Herb Chambers Lexus of Sharon. Thanks for sharing this positive experience!

September 28, 2023

Great communication and customer service. I'd highly recommend them to others who may be interested in finding a reputable dealership. More

by akatude69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2023 -

Herb Chambers Lexus of Sharon responded

We appreciate your recommendation and are glad to know you found our communication and customer service at Herb Chambers Lexus of Sharon to be top-notch. Thanks for sharing your experience!

September 28, 2023

Mark is a world class pro. Xo Stanton checking in with me and checking the status of vehicle. Just so accommodating. Explaining bill More

by Mpoolallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to know that Mark provided you with top-notch service at Herb Chambers Lexus of Sharon. We always aim for clear communication and a smooth process, so it's great to see we hit the mark! Thanks for sharing your experience.

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