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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,677 Reviews

2,677 Reviews of Herb Chambers Lexus of Sharon - Service Center

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September 27, 2023

Excellent and professional service. Beyond satisfied with Mark, my favorite service representative. Always treated with courtesy and respect. More

by betsybaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Herb Chambers Lexus of Sharon responded

Betsy, we're delighted to know that Mark and our team at Herb Chambers Lexus of Sharon provided you with excellent service. Thanks for the kind words!

September 27, 2023

Not only is this dealership there for you when regular service is due it is how they are there for you when things go wrong. My service rep Ronni goes goes above and beyond to make sure my service appoint More

by Viviclair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Herb Chambers Lexus of Sharon responded

Viviclair, it's great to know that Ronni and our team at Herb Chambers Lexus of Sharon have been there for you during your service appointments. We appreciate the kind words!

September 26, 2023

The dealership continues to be top notch because of the people they employ. Ronni is one of the very best! Kind, personable, happy and pleasant to deal with. She can handle anything! More

by SMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to know that you had a great experience with us at Herb Chambers Lexus of Sharon, especially with Ronni! We appreciate your kind words and look forward to serving you again in the future.

September 26, 2023

I was recommended to use Herb Chambers Lexus of Sharon by a close friend, so I took my new used lexus over for its initial inspection sticker. Utterly blown away by the experience from the second I entered More

by warrphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Sep 26, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to know you had such a positive experience here at Herb Chambers Lexus of Sharon! It's great that Julio, Jackson, and Brad made your visit memorable. We look forward to seeing you again in the future - thanks for choosing us!

September 26, 2023

Sales and service are exceptional Courteous friendly and go over and above to please! You are a friend the moment you walk in😀 More

by ampupko
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel is super, Jackson Callahan
Sep 27, 2023 -

Herb Chambers Lexus of Sharon responded

Ampupko, we're delighted to know that you felt like a friend from the moment you walked into Herb Chambers Lexus of Sharon. Our team always aims to go above and beyond for our customers. Thanks for your review!

September 26, 2023

Randy Vincent was great! He stayed in communication with us while my car was tied up. He explained what needed to be done and provided the cost estimate. He took the time to More

by weezie89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Sep 27, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know that Randy provided excellent service during your visit to Herb Chambers Lexus of Sharon! Communication is key, and we appreciate you highlighting this aspect. Thanks for the review!

September 25, 2023

Mr Ryan is very professional and the waiting area is clean and with coffee and snacks. Service is fast. Great experience. More

by Sun_dongyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Sep 25, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to know you had a great experience with Ryan and enjoyed our amenities at Herb Chambers Lexus of Sharon! We strive for quick, professional service and we hope to see you back!

September 25, 2023

Service was professional , on time and honest on what repairs were needed with a recommendation on which were required for safety and cost effective on my 2014 GS More

by peterdavies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Herb Chambers Lexus of Sharon responded

Peter, we're glad to know you found our service at Herb Chambers Lexus of Sharon professional and timely. We always aim for transparency when it comes to repairs. Thanks for trusting us with your 2014 GS!

September 25, 2023

Good. Ronni is a great customer service staff. She always helps us when we are there. More

by Desmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for this positive review of Herb Chambers Lexus of Sharon, Desmond. We will be sure to pass along your kind words to Ronni. Have a great day and keep us in mind for any future needs!

September 23, 2023

Customer oriented, very professional. They answer all questions and the work they did was well done and the charges were right on the estimate. They take good care of their customers. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Sep 25, 2023 -

Herb Chambers Lexus of Sharon responded

Kevin, we're glad to know you had a positive experience at Herb Chambers Lexus of Sharon. We always aim for transparency and professionalism in our service. Thanks for the review!

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