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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,690 Reviews

2,690 Reviews of Herb Chambers Lexus of Sharon - Service Center

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July 19, 2023

Professionalism. Dedication. Attention to the details. Highly appreciate. Personal thanks to Ryan and Debra. Alex More

by alexgerner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Jul 19, 2023 -

Herb Chambers Lexus of Sharon responded

We'll be sure to pass your kind words along to Ryan, Debra, and our Herb Chambers Lexus of Sharon team! Thanks for the support, Alex.

July 19, 2023

Welcoming and honest staff. Been there many times - never felt pushed to spending more than necessary More

by Costa5588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Jul 19, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your 5-star review of Herb Chambers Lexus of Sharon! We truly appreciate your feedback!

July 18, 2023

Monica very nice pleasant take care costumer I like take my car to fixing at Sharon dealership More

by sarimros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Jul 18, 2023 -

Herb Chambers Lexus of Sharon responded

Thanks for choosing Herb Chambers Lexus of Sharon! We're delighted to hear that Monica's commitment to complete customer care stood out to you and we look forward to seeing you next time around. Drive safely!

Jul 22, 2023 -

sarimros responded

Monica paz very nice take good care customer

July 17, 2023

Service is efficient and always looking for ways to make your driving experience better. Love this dealership!!! More

by RMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you so much for reviewing Herb Chambers Lexus of Sharon! We truly appreciate have a customer like you!

July 16, 2023

Friendly, knowledgeable and courtesy. I will definitely take my car for service next time and refer to my friend. Sincerely, Vinh Ly More

by vinhly55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica. L
Jul 17, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the kind words! We're glad to hear that our team earned your confidence with courteous service and expertise. We appreciate your support and look forward to serving you again down the road. Safe travels!

July 16, 2023

The service was excellent. Both the communication and the service itself exceeded any and all expectations. More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Jul 17, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the kind words! We're delighted to hear that our team at Herb Chambers Lexus of Sharon provided excellent service and exceeded your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a great day!

July 15, 2023

The best service department I’ve known in my 50 years experience. You’ll find nothing better. More

by closeyt47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Herb Chambers Lexus of Sharon responded

We are proud to be considered one of the best service departments in the area! Thank you for leaving Herb Chambers Lexus of Sharon a five-star review. We are grateful for our ongoing business!

July 15, 2023

Lexus of Sharon is a great dealership in the staff all around and in the service department are amazing. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Herb Chambers Lexus of Sharon responded

Matt, thank you so much for the kind words! We're glad to hear that our team and service department at Herb Chambers Lexus of Sharon made such a positive impression on you. We appreciate all your support!

July 15, 2023

Complete professional by mark. Attention to detail and a sense of urgency . Great follow up and washed and vacuumed More

by Mpoolallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Herb Chambers Lexus of Sharon responded

We're thrilled Mark offered thorough and accommodating service! Many safe and happy miles from all of us at Herb Chambers Lexus of Sharon!

July 14, 2023

While they were incredibly pleasant and there are nice amenities in the cafe of the Lexus, I was very frustrated by the length of service. I was fitting my oil change in early in the morning before work. More

by Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Vicente
Jul 25, 2023 -

Herb Chambers Lexus of Sharon responded

Hi Thompson, Sorry for the wait time on your oil change. Please contact me directly to resolve your concern. I will ensure we meet your expectation on your next visit. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

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