Herb Chambers Lexus of Sharon - Service Center

When I brought my car for service 1,500 miles ago and was told I needed new front brakes why was I not told then I needed new rear brakes. told I needed new front brakes why was I not told then I needed new rear brakes. More

Lexus of Sharon does an excellent job every time I go for service. The appointment was easy to make online. The check in was friendly and quick. The advisor was thorough in their analysis and their time esti service. The appointment was easy to make online. The check in was friendly and quick. The advisor was thorough in their analysis and their time estimate was spot on. My car was finished in the projected time and the work was excellent. I highly recommend this dealer More

Mark the service rep was amazing to work with today. Herb Chambers Lexus has amazing service as always. Herb Chambers Lexus has amazing service as always. More

I've used this dealer to service my Lexus for 9 years. Always dependable and forthright. Always dependable and forthright. More

Overall it is a great dealership but my service consultant and another staff wasn’t really knowledgeable about the service they provided. I asked the service consultant if she had made sure my oil consultant and another staff wasn’t really knowledgeable about the service they provided. I asked the service consultant if she had made sure my oil change was a synthetic oil change and not the conventional oil change. She said that the oil they used was “5w-20 meaning it was a synthetic oil. “ Wrong! I told her that 5W-20 is available as regular motor oil and then there is 5W20 in semi synthetic and 5W20 full synthetic. I am hoping they did really used synthetic oil for my car. More

Great service. Always kept apprised of the status of my vehicle. Appreciate the option of a loaner vehicle when something unexpected turns up. Always kept apprised of the status of my vehicle. Appreciate the option of a loaner vehicle when something unexpected turns up. More

Service was completed quickly. Everything was well done. Ian very pleased with everything. Thank you Everything was well done. Ian very pleased with everything. Thank you More

Ronni is the best service manager I have ever dealt with. she was very polite, very friendly and above all very professional. Thanks for all your help I really appreciate it she was very polite, very friendly and above all very professional. Thanks for all your help I really appreciate it More

Jackson was excellent. He stepped in for Ronnie as she was out the day I was there. He provided me with a loaner vehicle and followed up with a phone call as to my car stat He stepped in for Ronnie as she was out the day I was there. He provided me with a loaner vehicle and followed up with a phone call as to my car status. Excellent service. More

Monica, as always, treated me very kindly and always explaining to me in detail the maintenance that they were going to do to my car and the best thing was the discount that she gave me. very happy explaining to me in detail the maintenance that they were going to do to my car and the best thing was the discount that she gave me. very happy More