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Herb Chambers MINI of Boston

Boston, MA

4.8
872 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 872 reviews

January 26, 2023

David was awesome. Very very helpful and professional. Thank you David for the beast service. More

by Mboudoukara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Herb Chambers MINI of Boston responded

We're happy to hear David provided you with an excellent experience! Thank you for choosing Herb Chambers MINI of Boston and please don't hesitate to reach out if we can be of service again in the future!

January 24, 2023

Mark at Herb Chambers Mini is awesome! The whole Mini team is great! :) They sent a detailed video of the service and NEVER overcharge. Always a great experience! More

by HappyMini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Herb Chambers MINI of Boston responded

Thank you! We're so happy you had a great visit to Herb Chambers MINI of Boston! Mark and the team look forward to seeing you again!

January 18, 2023

Great customer service especially Mark at the service desk. No pressure on future suggested repairs. Very friendly office staff. More

by tnayas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Herb Chambers MINI of Boston responded

Thank you for leaving Mark and Herb Chambers MINI of Boston your five-star review! We hope you visit us again for your next service appointment!

January 11, 2023

Amazing fast high quality service. Staff fun and spot on knowing how to relate to others. More

by La loca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share this wonderful feedback about our Herb Chambers MINI of Boston team! We look forward to serving you again next time!

January 11, 2023

Mark customer service is above and beyond. He always goes that extra step. Makes u feel at ease. More

by Luca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Herb Chambers MINI of Boston responded

Thank you for the kind comments, Luca - Mark will be so happy to hear them! We appreciate your business and look forward to your next visit here at Herb Chambers MINI of Boston!

December 28, 2022

Easy transaction as it was nice to work with a competent salesman and business manager. More

by m
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Herb Chambers MINI of Boston responded

This is what we like to hear! Thank you for sharing your kind words! -Herb Chambers MINI of Boston

December 26, 2022

Great staff, Mark Ravin is very attentive and professional. The entire process is as seem less as it could be. More

by CP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Herb Chambers MINI of Boston responded

Thank you for sharing your 5 stars! We look forward to passing this along to Mark at Herb Chambers MINI of Boston!

December 22, 2022

Rodrigo treated us with professionalism and courtesy. He kept the buying process simple and pleasant. More

by karafillis
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo Moreno
Dec 27, 2022 -

Herb Chambers MINI of Boston responded

Thank you for your 5-star review! We're so happy that Rodrigo provided you with an excellent purchase experience! -Herb Chambers MINI of Boston

December 07, 2022

Great experience as always. Got me in the same day I called and resolved mg issue within 24 hours. More

by Isa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Dec 08, 2022 -

Herb Chambers MINI of Boston responded

We're glad our team could take care of the issue quickly for you, Isa! Thanks for trusting Herb Chambers MINI of Boston with your business and please don't hesitate to reach out if we can be of service again in the future!

December 01, 2022

I have been coming to Herb Chambers Mini of Boston since moving here in 2013, they never disappoint !! Everyone I have dealt with has been Friendly and extremely knowledgeable, so when I was ready to order More

by Patricia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo Moreno
Dec 02, 2022 -

Herb Chambers MINI of Boston responded

Thank you for sharing your amazing review, Patricia! We're so happy that you have been choosing Herb Chambers MINI of Boston for the past 13 years! We hope you enjoy your new 2023 Mini Cooper!

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