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Herb Chambers MINI of Boston
Boston, MA
873 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 873 reviews
May 14, 2022
I've been working with Mark Ravin as a trusted advisor in the Mini Service department at Herb Chambers since my first Mini in 2002. He always steers me to what works best for me. *Mark* is the reason I bough the Mini Service department at Herb Chambers since my first Mini in 2002. He always steers me to what works best for me. *Mark* is the reason I bought my second Mini from Herb Chambers, and why I continue to service my cars there, even after warranty is over. More
by booknsnail
Employees Worked With
May 07, 2022
Mark in service is the reason to buy from Herb achambers- other than driving a fun mini! other than driving a fun mini! More
by Bahcohen
May 05, 2022
Mark the service technician was outstanding. Great communication, great customer service and great personality. He took the time to ensure I was taken care of Great communication, great customer service and great personality. He took the time to ensure I was taken care of More
by mstieber57
May 01, 2022
The service department was timely and helpful in responding to my needs. I intend to use them for all service needs. responding to my needs. I intend to use them for all service needs. More
by rabbis
Employees Worked With
April 28, 2022
Everyone I came into contact with were extremely polite and helpful. I was impressed. I have 2 friends who own dealerships where I would have my previous cars serviced. You were far superior to one! Ver and helpful. I was impressed. I have 2 friends who own dealerships where I would have my previous cars serviced. You were far superior to one! Very pleasant experience. More
by skisorcat
Employees Worked With
April 28, 2022
Your service techs are ALWAYS personable and friendly(! ), doing everything from - keeping me up to curve on whatever maintenance my vehicle needs now and in the future, to - the time necessary to do ), doing everything from - keeping me up to curve on whatever maintenance my vehicle needs now and in the future, to - the time necessary to do that work, to - where to find the best eats within walking distance! On my most recent visit I needed a key battery replaced. In my experience those tend to be pricey. Your tech took BOTH of my vehicles keys and replaced their batteries, free of charge. Courtesies like these build trust in your dealership and have earned my loyalty going forward. 5 stars service for certain. More
by Paul R
April 23, 2022
I bought my preowned 2016 MINI Cooper at a non-MINI dealership, but I wouldn’t take it anywhere else but Herb Chambers MINI for service. Everyone here is very friendly and professional. Finally, a deal dealership, but I wouldn’t take it anywhere else but Herb Chambers MINI for service. Everyone here is very friendly and professional. Finally, a dealership I can trust! More
by bswords2
April 06, 2022
For years Mark 'has taken care of my Mini-s': Always helpful, clearly 'interested' in providing great service and going beyond the call of duty to keep the customers happy helpful, clearly 'interested' in providing great service and going beyond the call of duty to keep the customers happy More
by Austrian53
Employees Worked With
