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Herb Chambers MINI of Boston

Boston, MA

4.8
873 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 873 reviews

July 13, 2021

Mark Ravin provides excellent service and advice. He’s always ready to help in anyway possible. Thumbs up To Mark. I feel like I always get excellent service for my mini. More

by Tom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Herb Chambers MINI of Boston responded

Thank you for your confidence in Mark! We are glad to have you as a Herb Chambers MINI of Boston customer and look forward to your next visit!

July 06, 2021

The service at Herb Chambers Mini is excellent. They are fast and accommodating of our schedules. However, the pricing model is not competitive with small, independent repair shops. More

by Jack Greene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Herb Chambers MINI of Boston responded

Thank you for your confidence in Herb Chambers MINI of Boston, and for your business. We are thankful to have you as a customer and hope you will reach out with any questions regarding our pricing.

July 05, 2021

Great experience with David in Mini sales. David was patient and attentive in spite of being really busy. Waiting for and getting through the financing process took way to long. More

by Jill Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Herb Chambers MINI of Boston responded

Thank you, Jill! We're so happy to hear David and our team made this such a positive experience! We look forward to seeing you next time! - Herb Chambers MINI of Boston

July 02, 2021

Everyone was very knowledgeable and professional in their dealings with us. We appreciated Rodrigo and enjoyed working with him. He kept us informed and was very flexible. More

by New Mini-S owner :-)
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodrigo
Jul 02, 2021 -

Herb Chambers MINI of Boston responded

Thank you for the glowing five-star review! There's no greater feeling than reading this feedback! We look forward to seeing you again! - Herb Chambers MINI of Boston

July 02, 2021

Awesome service from the minute I walked in and was friendly greeted to the time I closed More

by Chip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Herb Chambers MINI of Boston responded

This is so great to hear, Chip! Thank you so much for the great review! - Herb Chambers MINI of Boston

June 25, 2021

U guys have been good to me since I started leasing from u More

by joyhassard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Flanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Herb Chambers MINI of Boston responded

We're so happy to have you as a customer! Thank you so much for the five-star review! We look forward to seeing you again soon! - Herb Chambers MINI of Boston

June 23, 2021

They are always friendly and helpful, I enjoy their service. More

by tomkinsp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel
Jun 23, 2021 -

Herb Chambers MINI of Boston responded

This is so great to hear! Thank you! - Herb Chambers MINI of Boston

June 16, 2021

Mark in Service was terrific to work with. Job was done properly, car was sparkling when I got it back, price was reasonable. Happy to be a customer. Jim Dorsey More

by jimdorsey44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Herb Chambers MINI of Boston responded

We're happy to have you as a customer, Jim! Thanks for the great feedback on Mark and our team!

June 11, 2021

Always a great experience on my mini at Herb Chambers. Mark Raven is always on top of things in this top notch service department. This is why I keep coming back. More

by Prbergman7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Herb Chambers MINI of Boston responded

We're so happy to hear it! Thank you for the awesome rating and review! We'll share your five stars with Mark and look forward to providing more awesome care to you in the future! See you next time! - Herb Chambers MINI of Boston

June 09, 2021

Great place to go if you’re a younger woman looking for a car. I count myself lucky when I can find one woman working at a dealership but here I only interacted with women until I got to the business office. More

by nshilova
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Hunter
Jun 09, 2021 -

Herb Chambers MINI of Boston responded

It's always our pleasure to take care of you! Thank you for trusting Sarah and the Herb Chambers MINI of Boston team. See you next time!

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