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Herb Chambers MINI of Boston

Boston, MA

4.8
875 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 875 reviews

August 04, 2018

David Lopez David at Mini was super helpful-he made our lease buy-out experience quick and painless! He was very professional and patient as we made our decisi More

by Boston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2018

Excellent customer service I’ve been working with this dealership since 2009 with all positive experiences in both leasing and buying. I recently bought a MINI Countryman and ha More

by Ali C M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Espinal, Samuel Hesketh-Tutton
July 25, 2018

Mini car great experience I sure made a great choice when I bought a Mini Cooper here. Sam Hesketh-Tutton was so courteous ,knowledgeable and enthusiastic with navigating the p More

by Minifun18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton, Moustafa Hamouda
July 23, 2018

Money for nothing and chicks for free This is the most "inhumane" service I ever had done in my lifetime. Not only they overcharge like crazy, but also make you pay for issues that were r More

by alexp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samuel Dias
July 16, 2018

Professionalism of Sam Tutton I have owned 5 MINI’s over the past couple of years. The cars have been super fun, but sometimes the sales process has been lengthy and emotionally di More

by Pete2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Hesketh-Tutton
July 16, 2018

So happy with my Mini!! I had a great experience with Herb Chamber's Mini of Boston. Sam Hesketh-Tutton made the process so easy!! Sam gave me a great deal and he even delive More

by Julie116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
July 16, 2018

Great car great experience! Sam Tutton was incredibly helpful and professional during my car purchase experience. He was understanding of my wants and restrictions throughout the More

by ellie.487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
July 09, 2018

David Lopez - Great low-key salesman David listened to what we wanted, patiently answered all of our questions, and stayed well passed 9:00 pm on a Thursday night while we test drove two More

by CraigandSharon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
July 06, 2018

David is the best David is a true professional. He was very straight with me on my purchase and navigated me through a few steps required as I was purchasing a used, no More

by audifan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2018

Very professional and good hearted staff I worked with David Lopez OMG he’s a very nice very professional and honest person... I live in Tempe Arizona and just imagine, out of state and buyin More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : One lady at the front desk that was transferring my calls I don’t remember her Name
Jun 21, 2018 -

Herb Chambers MINI of Boston responded

Thank you so much for your review. I am so happy to know that David helped make what can be a stressful process, nice and easy for you! Video chat is so handy- glad he was able to show you all the features! We wish you many happy miles! -Best, Melissa Steffy, General Manager.

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