Back

Herb Chambers MINI of Boston

Boston, MA

4.8
874 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

Directions

By Type

Showing 874 reviews

April 13, 2017

David is a buyers dream, he mkes it easy I've used David twice for two car purchases, I can't recommend him enough. My only complaint with the process of purchasing my clubman is that the ma More

by Caitlin Avery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2017 -

Herb Chambers MINI of Boston responded

Caitlin, I sincerely appreciate the time it took for you to write this great review about David! I apologize for any concerns regarding the warranty issues. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Motor On! Melissa Steffy, General Manager

March 29, 2017

Returning Customer 5.0 star rating 3/28/2017 I owned a VW TDI for the past few years. But now I'm picking up my second Mini Cooper S convertible from Herb Chambers MINI More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Epstein, Moustafa Hamouda
Mar 29, 2017 -

Herb Chambers MINI of Boston responded

On behalf of the team here at Herb Chambers MINI of Boston, I would like to thank you for choosing us for your automotive needs. It is truly a pleasure for us to know that you enjoyed your visit here. We value your continued business and we hope to see you again. Motor On! Melissa Steffy, General Manager

March 29, 2017

would not go anywhere else After much research online, my mother found her dream mini countryman at Herb Chambers Mini. We arrived late to our appointment but as soon as David w More

by minicountryman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustafa Hamouda
Mar 29, 2017 -

Herb Chambers MINI of Boston responded

Thank you! Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken sharing you and your mothers experience. We value your business and we hope to see you both again. Motor On! Melissa Steffy, General Manager

March 14, 2017

Great experience here! David Lopez is very knowledgeable about MINIs as well as the process of leasing a car. He is kind and professional, and answered my questions clearly More

by undere21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2017 -

Herb Chambers MINI of Boston responded

Thank you so much for the great feedback! We really appreciate your business and I'll be certain to share your compliments with David. Until we have the opportunity to work with you again, take care! Motor On! Melissa Steffy, General Manager

March 06, 2017

Wouldn't go anywhere else! David Lopez is a delight to work with. This is the 2nd time I have worked with David, and the third time I am leasing a MINI from Herb Chambers. David More

by Rosalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2017 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your experience with us online and post this wonderful review. We are so happy to know that David has provided you with such great service yet again! If you have any questions or concerns, please do not hesitate to reach out to any of our team. We are always happy to lend a helping hand! Motor On! Melissa Steffy, General Manager

March 02, 2017

Review of new car features Chelsea was extremely knowledgeable, with an engaging and friendly manner. She answered all of my questions thoroughly, allowing as much time as need More

by tn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chelsea Capwell
Mar 02, 2017 -

Herb Chambers MINI of Boston responded

Thank you so much for the great feedback! We really appreciate your business and I'll be certain to share your compliments with Chelsea. Until we have the opportunity to work with you again, take care! Motor On! Melissa Steffy, General Manager

February 25, 2017

Brian and Chelsea were both outstanding Purchasing a Mini was easy and seamless with Brian. I already knew exactly what I wanted. Brian had the car waiting and the numbers ready to go. Every More

by bncspell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Capwell, Brian Epstein
Feb 27, 2017 -

Herb Chambers MINI of Boston responded

Thank you! I’m so pleased to know that Chelsea and Brian proudly represented this dealership and provided you with such great service. Thank you for your continued business and we look forward to serving your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

February 20, 2017

Great first time experience! After browsing online at various mini dealerships, Herb Chambers had the best selection of certified pre-owned vehicles that I was looking for. After More

by jpacitti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2017 -

Herb Chambers MINI of Boston responded

Thank you! It is always rewarding to receive great feedback like this and we really do appreciate you taking time out to review us. It is great to know that you enjoyed working with David, we think he's great too! Thank you for your business and we look forward to welcoming you back in the future. Motor On! Melissa Steffy, General Manager

February 15, 2017

David was awesome My buying experience with David was terrific. He is awesome. I normally hate buying new cars, but David was professional , straightforward, and knowle More

by Mvyjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Jim, for the kind words. We are truly lucky to have such wonderful people working here like David. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Motor On! Melissa Steffy, General Manager

February 02, 2017

Outstanding experience Andrei Kunevsky was outstanding going above and beyond from my initial phone conversation to delivering my 2015 Hardtop. Last February I made an ap More

by Mini Hardtop, Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Kunevsky
Feb 02, 2017 -

Herb Chambers MINI of Boston responded

Thank you, Mike, for taking the time to share your encouraging words and kind recommendation of Andrei. At Herb Chambers MINI of Boston, we take great pride in surpassing any and all expectations you might have when buying a vehicle. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

...
69
...