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Herb Chambers MINI of Boston

Boston, MA

4.8
868 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 868 reviews

November 15, 2016

Very good experience! Thanks for everything! I really had a good experience! I would highly recommend this dealership. People who are working there are so nice and friendly More

by Smanthor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Espinal, Chelsea Capwell, Samuel Hesketh-Tutton
Nov 15, 2016 -

Herb Chambers MINI of Boston responded

Thank you for the five-star review! We're so happy to hear that Sara, Chelsea and Sam were able to assist you. I know the team will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Motor On! Melissa Steffy, General Manager

November 08, 2016

Excellent experience Brian was a superb salesperson. He was knowledgable, personable, and extremely professional. Chelsea was a wonderful media expert. I learned about al More

by Rey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Capwell, Brian Epstein
Nov 08, 2016 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your recent experience with Chelsea and Brian. They are both such assets to our team and it is encouraging to hear they impressed you. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

November 07, 2016

Phenomenal experience My father and I walked into Mini of Boston right before it was supposed to close on a Wednesday night, and met an sales associate in minutes, who sat More

by Kate123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Tutton
Nov 07, 2016 -

Herb Chambers MINI of Boston responded

Thank you for your time and recommendation. We truly appreciate hearing feedback from our customers! I'm so happy to know that Kate and Sam were able to provide you and your father with a phenomenal experience. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Motor On! Melissa Steffy, General Manager

October 31, 2016

Great Experience Getting Into My Next Mini! I had such a great experience with David Lopez helping me find my next mini! The car is fantastic and the one on one walk-thru of how to use all the n More

by Cara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2016 -

Herb Chambers MINI of Boston responded

Thank you, Cara, so much for your feedback and recommendation. We're so glad that you had such a positive experience with our dealership, specifically with David. He is truly an asset to this team. May you enjoy many safe and amazing miles in your new MINI! Motor On! Melissa Steffy, General Manager

October 17, 2016

Mini Countryman Just bought my first Mini! I love it! It is zippy, cute and surpassingly roomy. David Lopez was sweet, knowledgable and a low-pressure salesman. Than More

by Elizabeth
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2016 -

Herb Chambers MINI of Boston responded

Thank you, Elizabeth, and congratulations on your first MINI! I'm so glad David was able to assist you and make it a pleasant buying experience. Please feel free to reach out to us with any questions as we are always here to help. Motor On! Melissa Steffy, General Manager

October 06, 2016

Herb Chambers puts the "serve" back into service!! I have bought 3 cars (2 Mini Coopers and a Lincoln Navigator) from Herb Chambers Boston and each time I go back things just get better and better! F More

by lovemymini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz, Matt, Natalie
Oct 10, 2016 -

Herb Chambers MINI of Boston responded

Thank you for sharing your feedback! We're delighted to hear that you have had such enjoyable experiences. We're proud of the great service that Liz, Natalie, David and Matt provide to our customers and we'll be sure to pass along your kind words. Congratulations on your new vehicle, we appreciate your business! Motor On! Melissa Steffy, General Manager

September 30, 2016

Fun dealership, great salesman Didn't end up buying from here, mostly because I was focused on a different brand of vehicle, but Sam Tutton was the perfect gentleman during the enti More

by spondonh
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Hesketh-Tutton
Oct 10, 2016 -

Herb Chambers MINI of Boston responded

Thank you for your kind review! Your experience is important to us, whether you purchase or not, and it is wonderful to hear that you really enjoyed working with Sam. We value your feedback and please let us know if there is anything we can assist you with in the future. Motor On! Melissa Steffy, General Manager

September 30, 2016

No fuss, no muss, dog friendly I just took delivery of my third Mini on lease. As with my 2014 Cooperman and my 2011 Cooper, the entire transaction was smooth, open and efficient. More

by Trevor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Landy, Norm Cohen
Oct 10, 2016 -

Herb Chambers MINI of Boston responded

Thank you for the five-star review! We're so happy to hear that Norm and Mark were able to assist you and your family with your purchase. They are such assets to our team and I know they will be glad to read your kind words. Thank you for your business and we look forward to assisting you again in the future! Motor On! Melissa Steffy, General Manager

September 29, 2016

Andrei Kunevsky - Super Salesman!!! I’ve just purchased my 3rd MINI from Herb Chambers MINI, so I’m clearly already sold on the cars. I’m also in sales, so I wasn’t really up for being “ More

by MINI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz & mark in Service, Andrei Kunevsky
Sep 29, 2016 -

Herb Chambers MINI of Boston responded

Thank you for sharing your feedback! I'm delighted to hear that you had such an enjoyable experience while purchasing your 3rd MINI. We're proud of the great service that Andrei, Liz and Mark provide to our guests and I'll be sure to pass along your kind words. Congratulations on your new MINI, we appreciate your business! Motor On! Melissa Steffy, General Manager

September 20, 2016

excellent experience I just received delivery of my 5th Mini lease and have been going to Herb Chambers Mini of Boston since 2005. I have always dealt with Norm Cohen and More

by sj070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Cohen
Sep 20, 2016 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to recognize Norm. I'm so happy to know that he was able to provide you with a pleasant and seamless experience while leasing your 5th MINI. Thank you for your business and we look forward to assisting you with your future sales and service needs. Motor On! Melissa Steffy, General Manager

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