Herb Chambers MINI of Boston

SO EASY Katie, Moustafa and Andre made this a seamless experience. This is my 3rd Mini from this dealer and I have to say Katie's team is what keeps me coming Katie, Moustafa and Andre made this a seamless experience. This is my 3rd Mini from this dealer and I have to say Katie's team is what keeps me coming back. More

Best car buying experience ever! Sara Espinal was amazing. So easy to deal with, would highly recommend her. Very attentive, understanding and responsive. She is a fabulous salesper Sara Espinal was amazing. So easy to deal with, would highly recommend her. Very attentive, understanding and responsive. She is a fabulous salesperson and I will be coming back to work with her again for my next car. More

Another great buying experience with David Lopez A year ago I purchased a Mini Countryman at Herb Chambers Mini in Boston. That experience was the best car buying experience I've ever had, primarily A year ago I purchased a Mini Countryman at Herb Chambers Mini in Boston. That experience was the best car buying experience I've ever had, primarily because of the personal attention given to me by David Lopez. Fast forward a year later and the Countryman has been great and we had been contemplating purchasing another Mini come summer. While viewing the online inventory I noticed a Mini NEXT Certified Pre-Owned Clubman that seemed to be something we might be interested in. So I e-mailed David and we arranged for a visit and test-drive. David was as accommodating and gracious as ever and he allowed us to test drive that vehicle plus a newer 4-dr Hardtop. We hemmed and hawed for a bit, but recognizing a great deal when we saw one, decided to take the plunge to get our 2nd Mini. We've had it for just under a week and my wife loves it! David is great to work with, is friendly, thoughtful, has a no-pressure way with sales, and shows great attention to detail. I understand now why Mini refers to their sales personnel as "Motoring Advisors" - David's job extends beyond the actual sale - he has become my point person at the dealership and I look forward to updating him about how things are going with my Mini-s. If you have ever thought about getting a Mini then I highly encourage you to contact David. More

Beyond my expectations I initially chose Herb Chambers because of the inventory of new vehicles; it seemed much more extensive than a dealer closer to my home. I didn't imag I initially chose Herb Chambers because of the inventory of new vehicles; it seemed much more extensive than a dealer closer to my home. I didn't imagine purchasing a used vehicle, but it was too good a deal to pass up. Now on to why I will return to Herb Chambers: Every person I encountered at Herb Chambers MINI was friendly, courteous, knowledgeable, and generous. I was impressed with all of the staff: receptionist, managers, sales staff, counter help, etc. From the warm greeting at reception and viewing cars in the showroom, to test driving, signing on the dotted line and picking up my new MINI, I experienced a relaxed atmosphere with a great balance of attentiveness and space. I was given tons of options and the freedom to explore them all at my leisure, as in-depth as I desired. While I was waiting (for inspection, for example) other sales persons were receptive to questions and conversation. and were quite helpful sharing insights, nuggets of MINI info. etc. Pricing was good, as checked on TrueCar, and that was before the rebate and extras. I felt very taken care of at Herb Chambers MINI and though this is my first MINI, it is definitely not my last! More

Wonderful experience great customer service My First mini Sara great sales person very personable and energic. Chelsea very knowledgeable helped me understand all the features with the mini. M My First mini Sara great sales person very personable and energic. Chelsea very knowledgeable helped me understand all the features with the mini. My overall experience with the team At Herb Chambers Boston has been over the top. GREAT Customer Service Would recommend all my friends More

My time with the Mini genius. I picked up my new mini two weeks ago and had a very good introduction to its workings from Brian Epstein, my salesperson. He highly recommended that I picked up my new mini two weeks ago and had a very good introduction to its workings from Brian Epstein, my salesperson. He highly recommended that I make a "second date" with Chelsea, which I did. How could I say no to a "mini - genius?" Chelsea and I spent about an hour together going over all of the fine points of the entire dash display, plus phone, audio, particulars of iconography, all buttons, etc. I learned a great deal more than I ever had with my first mini. Chelsea also arranged to have my tires "reset" on the spot. She was clear, friendly, and smart. I'm even more pleased with my mini now than I was 2 weeks ago. This dealership thinks of everything! More

Very good experience! Thanks for everything! I really had a good experience! I would highly recommend this dealership. People who are working there are so nice and friendly Thanks for everything! I really had a good experience! I would highly recommend this dealership. People who are working there are so nice and friendly and more likely helpful. Thanks! More

Excellent experience Brian was a superb salesperson. He was knowledgable, personable, and extremely professional. Chelsea was a wonderful media expert. I learned about al Brian was a superb salesperson. He was knowledgable, personable, and extremely professional. Chelsea was a wonderful media expert. I learned about all the features of my new Mini. Buying from Mini of Boston was a wonderful experience much better than the other dealerships I had checked out. Thank you Brian and Chelsea. More

Phenomenal experience My father and I walked into Mini of Boston right before it was supposed to close on a Wednesday night, and met an sales associate in minutes, who sat My father and I walked into Mini of Boston right before it was supposed to close on a Wednesday night, and met an sales associate in minutes, who sat us down and went through every mini thought would suit us. Unlike other dealerships, no one was pushy or sleepy. Everyone working there was so friendly and kind, truly determined to make your life easier. We found the perfect car, with the right color, model, miles, and year. Sam even took us out to test drive that night (because we were so excited). The price was already set, so we didn't have to worry about negotiating. The deal was set within two days and we are more than happy with our experience! More

Great Experience Getting Into My Next Mini! I had such a great experience with David Lopez helping me find my next mini! The car is fantastic and the one on one walk-thru of how to use all the n I had such a great experience with David Lopez helping me find my next mini! The car is fantastic and the one on one walk-thru of how to use all the new technology was icing on the cake! Loved my experience at this dealership and feel fortunate to have been able to work with David! More