Herb Chambers MINI of Boston

Bought a great MIni! Norm was great! I was treated well and the trade in and buying process was seamless. I would definitely recommend this dealership to any of my friend Norm was great! I was treated well and the trade in and buying process was seamless. I would definitely recommend this dealership to any of my friends. More

Awesome experience joining the Mini family! I have had my eyes on Mini's for years now and over the past few months really began looking into where I could find one that I wanted, if they were r I have had my eyes on Mini's for years now and over the past few months really began looking into where I could find one that I wanted, if they were really the right fit for me and if a Mini was really going to be in the right price range for my family. I looked at many different dealerships and had actually stayed away from the Boston location because it was a bit more inconvenient for me to get to from where I lived. But when searching online, Herb Chambers of Boston was where I found the most available car's to go look at, so I made an appointment and headed into town. It was honestly the best experience I've ever had in a dealership and it was more because of my dealings with David Lopez than it was the car itself. Don't get me wrong I LOVE the car I purchased (a 2014 certified, pre-owned Countryman AWD), but it was truly working with David that made the experience so much better. As soon as I met David he made me feel comfortable. He was not pushy at all and he really wanted to listen to me and understand what I was looking for. He gave extra attention to not only helping me find a car that I liked, but also one fit with my families needs and in our price range. David made sure to stay right on top of the details whether it was the insurance, registration or financing... He made sure to get back to me all the way through the process and even contacted me to update me during his off time. Due to some holiday delays at the registry, the pick up date for my new ride was going to be delayed; and to put the icing on the cake, David went out of his way to make sue that did not happen. He got all of the paperwork done in time and even took extra time out of his day and brought me the new car himself at my office. He went over every detail of the car in the parking lot of my workplace and made sure that I was happy and ready to drive home with a smile. Then he had to suffer through the traffic back into Boston, while driving my beat up, old Suburu with 150K miles. I love the car I bought and working with David made the process of buying a car as easy, stress free and clean as possible. Thanks so much David and you and the Mini brand will certainly be a recommended to others. - Paul More

Outstanding customer experience!!! I had a great experience buying a pre-certified Mini Cooper S with David Lopez. He spends a lot of time showing me alternatives for pre-certified vehi I had a great experience buying a pre-certified Mini Cooper S with David Lopez. He spends a lot of time showing me alternatives for pre-certified vehicles. I had the possibility to test most of the cars I was interested. Once I choose the car, he fixed some minor details in the car including some paint retouching, new tires, rubber mats, etc. He helped me with all the finance application process and papers. He was doing that extra mile in every stage of the process. I unquestionably recommend going with David if you need a Mini. More

Excellent Service, Beautiful Car It was a pleasure to deal with Norm who made the process of buying my new car incredibly easy. I was initially going to lease a car but then I wasn't It was a pleasure to deal with Norm who made the process of buying my new car incredibly easy. I was initially going to lease a car but then I wasn't sure whether it would be best to buy one. Norm went over all of my options without putting any pressure; this put me at ease to make a decision. He also took care of all the paperwork including the return of the car I was leasing up to that point. I couldn't have asked for more. Thank you Norm, it was a pleasure dealing with you. I LOVE MY MINI. More

Love HerbChambers Mini! I had the best experience buying my first car in Boston. My dealer, Norm Cohen, worked with my personal needs to get me an awesome and afordable deal. I had the best experience buying my first car in Boston. My dealer, Norm Cohen, worked with my personal needs to get me an awesome and afordable deal. From the moment I walked in to the day I left with my all4 countryman I felt welcomed, helped, and happy! I recommend going to see Norm, he's the best :) More

Simply Great !!! Just finished the buy-out process of my lease at Herb Chambers MINI of Boston. I couldn't have done it without the help of Sara Espinal and Moustafa Just finished the buy-out process of my lease at Herb Chambers MINI of Boston. I couldn't have done it without the help of Sara Espinal and Moustafa Hamouda. They were great - made every step smooth and even resolved issues from the prior Sales Manager. True to the saying - "A business is only as good as the people it keeps." More

Great Experience! I purchased my very first car here this week. My mother joined me in my car-buying experience. We felt welcomed as soon as we walked in. We were very I purchased my very first car here this week. My mother joined me in my car-buying experience. We felt welcomed as soon as we walked in. We were very happy to be matched with David Lopez, as he answered all of our questions and gave us plenty of helpful information. What I loved the most was the fact that I did not feel pressured at all and David was very patient, which was important for me! The entire staff was very kind. I also worked with Mustafa who was great as well. He was very knowledgeable about the financing and made me feel comfortable with my purchase. 5 Stars for overall experience! I appreciate all of the help, information, and guidance during my experience! More

Brilliant Sales and Customer Service David Lopez has been an exceptional Sales rep. He has been thoughtful, provided superb guidance and eventually found the Mini that was right for us. David Lopez has been an exceptional Sales rep. He has been thoughtful, provided superb guidance and eventually found the Mini that was right for us. I wouldn't want to deal with any other dealership in the future. Mustafa was also fantastic to work with, knowledgable and efficient. Outstanding work to the whole team! Keep up the excellent customer service! More

Good experience David Lopez was very helpful. We were actually buying a used Mazda, and he made efforts after our first visit to have the car checked by a Mazda deal David Lopez was very helpful. We were actually buying a used Mazda, and he made efforts after our first visit to have the car checked by a Mazda dealer as well as herb chambers. He also took the time to learn the features of a car he doesn't normally deal with, and has checked in with us since we bought the car to see if things were going well. More