Herb Chambers MINI of Boston

All around excellent service! There was not one accommodation that this dealer did not accomplish. The whole staff made our purchase the most pleasurable and wonderful experience! There was not one accommodation that this dealer did not accomplish. The whole staff made our purchase the most pleasurable and wonderful experience! Thank you! More

Very good experience great personalities here on both the sales person and the lead customer service person who provided a "second date" to review the car after a week or great personalities here on both the sales person and the lead customer service person who provided a "second date" to review the car after a week or two on the road. both were also very knowledgeable and took the experience of buying a car to a service and personable level I have not experienced before. I left this at 5 but would have preferred t give 4.5...a couple of points off for a missed detail or two - slow to find my missing title / detailing request that could have been followed up on better - but these are small and had little impact on my overall impression.of a very professionally run dealership. More

Honest Dealer! Andrew was very professional. He answered all our questions and concerns. I had gone to several Mini dealers and Herb Chambers was by far the best. Th Andrew was very professional. He answered all our questions and concerns. I had gone to several Mini dealers and Herb Chambers was by far the best. They sold me the car as advertised. We drove over 100 miles to buy the car from them. It was an enjoyable experience! More

Great Customer Service! I live in Indiana and purchased my car from Herb Chambers Mini of Boston. I only saw pictures on the internet of the car I purchased. David Lopez (M I live in Indiana and purchased my car from Herb Chambers Mini of Boston. I only saw pictures on the internet of the car I purchased. David Lopez (Motoring Advisor) followed up on every thing. He made the out of state purchase easy. I would definitely buy from this car dealer again. More

excellent service I have been coming to mini of boston for seven years of service. Mark Ravin has always been knowledgeable, and helpful. When I upgrade my mini later I have been coming to mini of boston for seven years of service. Mark Ravin has always been knowledgeable, and helpful. When I upgrade my mini later, I will come to mini of Boston because of the excellent service by Maaaaaaaark Ravin and his crew. More

Great experience! I first walked into the dealer in January for a test drive, and now I'm 4 months into owning my new Mini -- and I have to say that I've been pleasantl I first walked into the dealer in January for a test drive, and now I'm 4 months into owning my new Mini -- and I have to say that I've been pleasantly surprised at every turn with the professionalism and attitude of everyone I've met at Herb Chambers. From picking me up at work in the snow, to being honest about what they thought were "must haves" vs "nice to haves" on my car order, and the opportunity to set aside time for a "second date" to go in and ask questions about the car after I'd been driving it for a while -- I really felt like they were there to help me buy a car, not to sell me a car. I'd definitely recommend Herb Chambers! More

My Third MiniCooper; Thanks to David Lopez! If you want a MiniCooper, see David Lopez, he drives them and is incerdibly knowledgable! No pressure, gets you an awesome deal too! The entire Mini If you want a MiniCooper, see David Lopez, he drives them and is incerdibly knowledgable! No pressure, gets you an awesome deal too! The entire Mini Team, works together; not pushy! The service manager, Mark Ravin, he should run for president! I'll be back in a few years for #4.........Love my new Mini......Thank you David Lopez! More

The people make this dealership great. Katie was fantastic. The time and patience of her was incredible. We were there well past close trying to make a decision and she was there meeting ou Katie was fantastic. The time and patience of her was incredible. We were there well past close trying to make a decision and she was there meeting our every need. She even moved all the cars so we could take one from the showroom outside before it got too dark. More

Above and beyond I have been bringing my mini for service to you for 2 plus years. I have always had a great experience you always keep me updated on what's happening I have been bringing my mini for service to you for 2 plus years. I have always had a great experience you always keep me updated on what's happening and how long it will take. My appointments have always been on time and I love the Sunday morning hours I live and work in western ma so this is very convenient for me. The last visit I had I feel as though you went above and beyond you needed to keep my car so you gave me a loaner. I had a family emergency the next day which had me traveling to Va when I called there was no questions only taking car you just said be safe and hope all goes well. You have no idea how great fun I am for the kind words and no hassle about taking car. I will always remember this and recommend you to all my friends and relatives. The service consultants were Liz and Dave Thank you Lisa Schnare More

No better place to buy a Mini Cooper I wasn't sure if I wanted to lease a brand-new Mini or buy a pre-owned one. I called the dealership and was given an appointment for the same day. I s I wasn't sure if I wanted to lease a brand-new Mini or buy a pre-owned one. I called the dealership and was given an appointment for the same day. I spoke to Jamie Chisholm about leasing, and I test-drove a 2015 with David Lopez. I never got the hard sell. All of my questions were answered courteously, completely, and patiently. I thought about it for a few days and decided to buy a pre-owned. I was starting a new job, so I needed a new car rather quickly. I gave Dave my price limit, and he actually came in $2,000 under. He found me a beautifully maintained car with very low miles and lots of extras. The title took a little longer than anticipated to arrive at the dealership, so the great people at Herb Chambers got me a rental car—at their expense—until my car was ready. They took car of everything: I didn't even have to go to the Registry. More