Herb Chambers MINI of Boston
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Ordered a Mini S, we were told it would be a year (ok), and 8 months later car was in. Ok, but bad timing, we live on Nantucket, but we can come in a month. Received several "harassing" phone calls to "com and 8 months later car was in. Ok, but bad timing, we live on Nantucket, but we can come in a month. Received several "harassing" phone calls to "come get it off the lot. We need the space." I explained I couldn't get a ferry reservation to get the car over to ACK til a month hence, PLUS, it did come in earlier than they said. A month later I arrive at my arranged appt to get my car ($100 plane ride, $45 cab fr Logan) and I'm told by Norm, "Oh! Your car's not ready! We always like to meet the people first (get money), then do pick-up later." Hey pal, I'm not adopting a chinese baby...I'm buying a car!!" I marched into the manager's office(12 years old) and said 'I don't want to deal with Norm. I don't want him to get a DIME of the commission. And I want my car.' We "built" the car ourselves anyway (on line), so no salesman desreved a commission. Long story short: I had to go back a week later ($$$$$) and get my car. And who did the orientation?? NORM!! He was nervous as he knew what I'd said about him. I was BS. That pr#*k of a sales mgr did that just to see me twist in the wind. Stay away from Herb Chambers !!!!!!!!!!!!!!! More
I ordered a MINI Cooper S from Herb Chambers. I was on a waiting list for a number of months and one year before the car was even due into the US, they called and wanted $2000 deposit. $2K A FULL YEAR in a waiting list for a number of months and one year before the car was even due into the US, they called and wanted $2000 deposit. $2K A FULL YEAR in advance!!! $2K deposit for a $20,000 car??? Sorry. Their greed cost them 8 sales. Between co-workers, friends and family, we purchased 8 MINI's from New Country MINI in Hartford. They actually followed the rules that MINI North America put down and refused to take deposits until the cars were actually in production. Never again will I consider Herb. No wonder he drives a McLaren F1! He is making money on all of your DEPOSIT money! More