Herb Chambers Porsche

I have been leasing vehicles from Herb Chamber Boston for over a decade and have had one point person- Kevin Bugbee. Although he is a BMW sales manager, he has helped me with any vehicle I wish to lease. K over a decade and have had one point person- Kevin Bugbee. Although he is a BMW sales manager, he has helped me with any vehicle I wish to lease. Kevin epitomizes the true luxury customer experience- no detail is too small or too large for Kevin to solve for you. Whether I lease a BMW, Porsche or Honda, he has shepherded me throughpout. He is invaluable and it is because of him that I keep coming back to Herb Chambers. More

Perfect experience! David is the greatest guy. Made my experience pleasurable, very prompt shuttle service after I dropped my car off and after it was ready. Really looks out for their customers. Work is experience pleasurable, very prompt shuttle service after I dropped my car off and after it was ready. Really looks out for their customers. Work is perfect. More

Alan takes the very best care of you in every way possible! He's like having your own personal Porsche concierge. From sales to service, he's the consummate professional. And Marissa made the delive possible! He's like having your own personal Porsche concierge. From sales to service, he's the consummate professional. And Marissa made the delivery paperwork process completely painless and actually enjoyable! These two make the Porsche ownership experience as rewarding as the driving experience. More

This is a high-end Porsche dealer. Worthy to carry the name of the brand, from the moment you step in till you walk out with the car key, they make sure they treat you as a member of the Porsche family. F name of the brand, from the moment you step in till you walk out with the car key, they make sure they treat you as a member of the Porsche family. Few words can describe them: honesty, cozy people, professional, and hard working to get you the best deal. More

A very good experience. Sales rep met me during numerous A very good experience. Sales rep met me during numerous visits. Dealer beat discounted price I had gotten from another dealer. Car was delivered A very good experience. Sales rep met me during numerous visits. Dealer beat discounted price I had gotten from another dealer. Car was delivered on time, in excellent, perfect condition. More

Michael Fernandes at Porsche of Boston deserves to be included in Wikipedia under "Customer Service". His attention to detail, product knowledge, and overall honesty are beyond reproach. Everything is included in Wikipedia under "Customer Service". His attention to detail, product knowledge, and overall honesty are beyond reproach. Everything is about making the customer happy with their purchase. My car had a minor problem with a clear mask and Michael made sure that it was taken care of to my satisfaction-no questions asked. It is very apparent that his attention to customer satisfaction is cast over the entire dealership in Boston, as not only all his salesmen, but the parts and service departments are very receptive and accommodating. If you are considering any flavor of Porsche, there is no need to go anywhere else other that Porsche of Boston. Ask for Michael and sit back and enjoy the process!!. More

I am so happy you guys are in your new location! I love the extra room and car port, much better than cramming in with BMW.... :) Thanks to all the guys for taking such good care of my Cayenne! I apprec the extra room and car port, much better than cramming in with BMW.... :) Thanks to all the guys for taking such good care of my Cayenne! I appreciate the hard work that all the service providers put in to maintaining my car. Thanks to Nima for overseeing a great crew!! Also, thanks to all the sales team, you guys are always so friendly, I look forward to stopping by! Keep it up Porsche!!! :) More

At the first i went to herb chamber to find the car i found on the internet. My sales man was not Mark and Michael, that guy did not satisfied me and he was so unpolited to me. And i talk to Mark to be m found on the internet. My sales man was not Mark and Michael, that guy did not satisfied me and he was so unpolited to me. And i talk to Mark to be my salesman, he is the best salesman who did really care about the customers.I went herb chamber over 10 times and always very very kind to me and my friends. Always solve all of my problems.This is why we bought other four cars from herb chamber. Cayman, BMW 328, MINI coupe, and Audi TTS. Mark is the best salesman i have ever seen.! More

I went to the dealership to get a service repair done and as always, I had the best experience. It was my first time getting serviced with Nima, and he was very informative and professional. He not only doe as always, I had the best experience. It was my first time getting serviced with Nima, and he was very informative and professional. He not only does he job promptly but is very willing to answer any questions. Further, although my business was specifically with the service department, Michael was willing to assist in any way he could. He really understands how to take care of his customers by taking that "one more step." He is one of the most professional personnel I have ever met working in this industry, and his welcoming hospitality is never disappointing. Michael and his associates have a special way of making their customers feel like a family, and I highly recommend their service. More

This past November I was able to purchase my first Porsche Carrera. It is a 2006 C4 with 5000 miles on it. The buying process started off very well, I test drove it with Tim and negotiated the final Porsche Carrera. It is a 2006 C4 with 5000 miles on it. The buying process started off very well, I test drove it with Tim and negotiated the final deal with Michael. Five days after we signed the paperwork, Bank of America still had not sent the money. I called Michael on his personal cellphone and he said he would figure it out. Even though it was Bank of America's fault he immediately stepped in to remedy the situation. My next experience was with the winter wheels and tires. Michael admitted the techs knew far more than him, any questions I had feel free to ask. That is when I met Steve Harrison. Steve is really one of kind and a tremendous asset to Herb Chambers. Before the Porsche I got rid of a BMW due to poor service, so it is something I care a lot about. Steve spent over an hour answering all my questions about wheels, offsets, spacers and tires. He was already working late but he was willing to patiently help a newbie. If I ever need work done, I really hope Steve's schedule is free to work on my car, the guy is awesome. When it came to purchasing the wheels, Jon Egan searched to the end of the world to find me the same wheels and tires that I have now; finding a winter set up in December is not an easy task. After several weeks, he had them shipped from Georgia, Jon was extremely responsive and kept his word from beginning to end. Most recently I had a batter trouble. I called Michael and he had me speak with Nima. It is important to note anyone who may have had a poor experience with service, Nima is now in charge and this is a huge difference. I drove down from NH and he stayed late to make sure the battery was replaced. I would recommend this team to any of my friends and colleagues looking to purchase a Porsche. It is a big decision for anyone. Michael and his team remove all BS and sleaziness I have experienced at other places, they are stand up guys and I look forward to dealing with them in the future. More