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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,572 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,572 reviews

June 24, 2021

Everyone in service is very professional, always gets repairs done in one visit. Explains exactly what needs to be done so I can understand. More

by Gogii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd and Alyssa Oran
Jun 24, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your confidence in Herb Chambers Toyota of Auburn, and for your business. We are thankful to have you as a customer.

June 23, 2021

Oll the staff are doing an excellent job. The whole process was so easy. They are friendly and professional and I will suggest this to all my friends who want to buy a car More

by Jim
Recommend Dealer
Yes
Employees Worked With
Edvin Hasani
Jun 23, 2021 -

Herb Chambers Toyota of Auburn responded

Jim, Thanks for the excellent review and five-star rating! We're so glad our team made this a great visit! - Herb Chambers Toyota of Auburn

June 22, 2021

Professional, friendly knowledgeable. Keep you informed while you wait and work is done in within a the time frame they say. I would recommend. James was great. More

by Ngiorgiokupiec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for the great review! We're happy to hear James provided excellent care to you! - Herb Chambers Toyota of Auburn

June 20, 2021

Thanks for the services, done in my 2019 Toyota Highlander, but especially for the technician found my granddaughter ring, was loss under tha car rugs. Thanks very much. More

by cubuy.ham
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic
Jun 22, 2021 -

Herb Chambers Toyota of Auburn responded

We're so happy our team could help you maintain your Highlander and solve the mystery of the missing ring! Thank you for choosing our service team and for the great five-star review! We'll see you at your next appointment! - Herb Chambers Toyota of Auburn

June 19, 2021

Beware! Toyota of Auburn told me they would not honor their internet price. I had a quote emailed directly to me same day. They then said (Jillian Fuller) they were adding a $3000 markup. This is decepti More

by keithe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Horne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Roche
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Herb Chambers Toyota of Auburn responded

We appreciate your review. We regret to hear your experience didn't earn five stars and we'd like to help you turn this experience around. Please reach out to me to discuss your concerns in more detail. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

June 16, 2021

I have had my vehicle serviced with Alyssa at Herb Chambers Toyota in Auburn, MA ever since I got it. She is such an asset to the dept with her welcoming smile, knowledge, expertise & professionalism. More

by LisaA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for these kind comments! We are certainly lucky to have Alyssa on the Herb Chambers Toyota of Auburn service team!

June 15, 2021

Alyssa Was very friendly and detailed oriented and had Alyssa Was very friendly and detailed oriented and had my car serviced in a timely matter. I was advised of a nail in my tire and she took care of More

by Neilann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Herb Chambers Toyota of Auburn responded

We're happy Alyssa could take care of everything for you! Thanks for choosing Herb Chambers Toyota of Auburn. See you next time, Neilann!

June 15, 2021

Derek and Dylan was great help! Derek definitely cares a lot about his work ethic and customer satisfaction! Thank you so much! We are happy! More

by julianndngo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek B., Dylan Hoang
Jun 15, 2021 -

Herb Chambers Toyota of Auburn responded

We're thrilled Derek and Dylan could take great care of you! thanks for choosing Herb Chambers Toyota of Auburn, we'll see you next time!

June 15, 2021

I had the wonderful opportunity to work with Jose Rodriguez to help me purchase my first car! Jose was very helpful and supportive when I was trying to figure out which car I wanted and helped make s More

by Ryan64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
Jun 16, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your kind words about Jose. It's great to hear that he provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you – Herb Chambers Toyota of Auburn

June 14, 2021

Brought car in for service, Alyssa was awesome as usual! Very fast service, minimal wait time.. knowledgeable staff. Friendly and welcoming atmosphere. Would and highly do recommend! More

by Danielle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Herb Chambers Toyota of Auburn responded

Danielle, We're so glad Alyssa provided a five-star experience to you during your service! We appreciate you taking the time to leave us your review! - Herb Chambers Toyota of Auburn

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