Herb Chambers Toyota of Auburn

Terrific. The Toyota Auburn, MA team is 100%. No question is unanswered and the team supports my experience with sincere support. Each individual sees, hears an The Toyota Auburn, MA team is 100%. No question is unanswered and the team supports my experience with sincere support. Each individual sees, hears and honors me as a member of their team. As a customer I get treated like family. More

Very smooth process and excellent service The purchase process is very smooth, no glitches. There was a change to the purchase agreement from my side, Mike helped to make the change and it's s The purchase process is very smooth, no glitches. There was a change to the purchase agreement from my side, Mike helped to make the change and it's solved smoothly. More

Service They ordered the piece that was needed for our door and in 2 days they called for us to bring in our vehicle, and only waited 30 minutes for them to f They ordered the piece that was needed for our door and in 2 days they called for us to bring in our vehicle, and only waited 30 minutes for them to fix it. Great service! More

Very helpful service everything went smooth. The time I spent at Toyota was great, helpful service and good People, would recommend it. 5 star rating for sure. Reasonable pricing on used vehicle The time I spent at Toyota was great, helpful service and good People, would recommend it. 5 star rating for sure. Reasonable pricing on used vehicles. More

Excellent customer service!!! Thanks to Chan!! Chan always offers insight into the issues being addressed and listens to the customer, so that he understands what the customer may not understand. Chan always offers insight into the issues being addressed and listens to the customer, so that he understands what the customer may not understand. Great customer satisfaction skill. Thanks!! More

Excellent service exceptional Salesman, he help me guide me with every concerns I had. Great customer service I would definitely recommend him if you want any new or u exceptional Salesman, he help me guide me with every concerns I had. Great customer service I would definitely recommend him if you want any new or used car. Michael is the man. More

Lease Loyalty This dealer worked with us to get us into a new Rav4 lease after exceeding mileage on our previous lease. We took advantage of several rebates, includ This dealer worked with us to get us into a new Rav4 lease after exceeding mileage on our previous lease. We took advantage of several rebates, including the $1000 college grad rebate. We got into a 2019 Rav4 with a small increase in monthly payments and a manageable down payment. Although it took around 3 hours, we felt respected and valued as repeat customers. More

10,000 miles check up Chan was efficient, courteous and pleasant in our interactions. He took the time to show me how to reset the opening of the Rav4 tailgate during a bus Chan was efficient, courteous and pleasant in our interactions. He took the time to show me how to reset the opening of the Rav4 tailgate during a busy day. Wednesday afternoon October 9th More

Getting out in time When I made the appointment I told the the appointment scheduler that I could come in at 10 am and would like to be out at 11am because my wife has d When I made the appointment I told the the appointment scheduler that I could come in at 10 am and would like to be out at 11am because my wife has dementia and I had care from 9:30 to 11:30 Alyssa Moran said she would make sure it would happen, she got it done by 10:30. I was very impressed and appreciated Alyssa effort to get me out in time she is a credit to you service department. More