Herb Chambers Toyota of Auburn

Friendly and helpful I scheduled my vehicle for routine maintenance the day prior to bringing it in. Even though the online scheduling system and the dealership calendar I scheduled my vehicle for routine maintenance the day prior to bringing it in. Even though the online scheduling system and the dealership calendar were not in sync, Martin took it in stride. He is a true professional. The service visit was quick, efficient and hassle-free. Martin truly understands the customer service experience. More

Professional and Courteous Tony Vu and Dhimitri Lako are a pleasure to deal with. Tony was exceptional at identifying a vehicle that would fit my needs, and he and Dhimitri wer Tony Vu and Dhimitri Lako are a pleasure to deal with. Tony was exceptional at identifying a vehicle that would fit my needs, and he and Dhimitri were able to find the desired combination of trim level and exterior colirr and bring that vehicle to Auburn. The entire Auburn team deserves credit for working so well under adverse conditions while the dealership is being renovated.. This is our third Toyota purchase since 2008, my wife and I are very satisfied customers of Herb Chambers Toyota. More

Wonderful Sales Experience My experience with Herb Chambers Toyota of Auburn was very positive. I had purchased a used Honda at what I believed to be a reputable dealership in My experience with Herb Chambers Toyota of Auburn was very positive. I had purchased a used Honda at what I believed to be a reputable dealership in Natick. Since I have chemical sensitivities I had researched the car as best I could and when I test drove it all seemed fine. One week later, I had an allergic reaction to the plastics in the interior. The dealership refused to take the car back. I went to Herb Chambers of Auburn in hope of being able to trade the car in for one that would not cause problems for my allergies. Dan Bortolussi took the time to sit down with me and understand what might be a problem for me. He personally inspected cars and ruled them out based on odors such as cigarettes. It is rare that someone really understands what I am sensitive to. I was worried that I might have to get a 10 year old car to make sure I wouldn’t be allergic, but Dan came up with a solution. He and Kennedy Lidonde showed me a beautiful 2012 Buick with all leather interior that was perfect!! And he gave me a very generous deal on my trade in. I found myself in a very difficult situation and Dan and his kind, helpful staff turned my problem into something positive. I love driving my gorgeous new car. Thank you!! More

Excellent Service expeirience I was very happy to work with Chan on a recent service visit. Excellent Experience!!!! Chan is extremely professional and committed to making sure hi I was very happy to work with Chan on a recent service visit. Excellent Experience!!!! Chan is extremely professional and committed to making sure his customers needs are taken care of. I look forward to working with Chan for my future service requirements. More

Wonderful Experience. This is the way it should be done! Issa was phenomenal. Genuinely cared about our needs, limitations, and goals. Issa educated us and enabled us to make the right decisions. Thrilled an Issa was phenomenal. Genuinely cared about our needs, limitations, and goals. Issa educated us and enabled us to make the right decisions. Thrilled and comfortable. More

Stress-free Experience We had a very good experience buying the vehicle we wanted at the price we wanted. As soon as we walked through the door, Deni Misliu was there to gre We had a very good experience buying the vehicle we wanted at the price we wanted. As soon as we walked through the door, Deni Misliu was there to greet us. He was attentive as we described the car that we had come here to purchase, and he was accomodating to all of our needs and helped us nail down the car we later purchased. After Deni helped us find the car, we worked with Issa Naalbandyan for all the next steps. He succinctly explained the warranties and went through all the facts about the car, and he let us know he was available if we had any further questions even after we left the dealership. We left this dealership feeling confident in our purchase. More

So Satified!! We were greeted by Issa Naalbandyan and were very impressed with his knowledge and eagerness to help (without being too pushy). He gave us space to m We were greeted by Issa Naalbandyan and were very impressed with his knowledge and eagerness to help (without being too pushy). He gave us space to make our decision but was right there to answer our questions. He went above and beyond to find us the car we were looking for. Issa always came through with calling us when he said he would and also returned our calls promptly. Respectful, curtious and professional. We look forward to dealing with Issa in the future. More

Fouad is the guy go to!! Great service Quic and easy Fouad and Clifford made it so easy And their manager Stephane helped to get where I needed to be! Thank you Toyota of Great service Quic and easy Fouad and Clifford made it so easy And their manager Stephane helped to get where I needed to be! Thank you Toyota of Auburn Team!!!! More

Very personable and knowledgeable employees Herb chambers did a great job in the pricing for me. After being told by several dealers that they couldn’t beat a quote I had, this dealership was ab Herb chambers did a great job in the pricing for me. After being told by several dealers that they couldn’t beat a quote I had, this dealership was able to beat it! Before going to the dealership, Cierra Pellot was my email contact and was extremely available and friendly in the early research and Q&A stages of the process. Issa helped me through the purchase process for my new Tacoma. He was very professional, friendly, and knowledgeable on the vehicle. Didn’t feel like a typical salesperson when speaking to him. He even went as far as going out of his way to deliver me my vehicle that was an hour away! Thanks again Issa & Cierra. More

Great customer service and experience I was very pleased to work with Issa, my fiancé and I had gone to many dealerships the day of and were feeling frustrated but Issa totally changed tha I was very pleased to work with Issa, my fiancé and I had gone to many dealerships the day of and were feeling frustrated but Issa totally changed that when we walked into the dealership. He showed us around the cars, wasted no time, and got us to fall in love with the rav4. Everything I was looking for. I had my new car within the week. I recommend Issa, and when we’re ready for another car, we will be going back to him. More