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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,570 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,570 reviews

November 01, 2016

Great experience I recently perchased a new vehicle from Herb Chambers and Matt was my salesman. He was very helpful and made everything easy. I would recommend to any More

by Jackie642
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parzych
Nov 01, 2016 -

Herb Chambers Toyota of Auburn responded

Jackie, I sincerely appreciate the time it took for you write this great review about Matt! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Dan Bortolussi, General Manager

November 01, 2016

Love the experience! I loved buying my RAV4 from this dealership. Right when I drove in Jimmy was there to take care of me. He is the best sales man I have ever dealt with More

by Slm345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
Nov 01, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your experience. I'm thrilled that we could work with you to ensure that you received exactly what you wanted in a Toyota. I'm also happy to hear that you enjoyed working with Jimmy as he truly is a wonderful asset to our team. Enjoy your new RAV4, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, Dan Bortolussi, General Manager

November 01, 2016

Service I've been coming here for about a year and half for service on my Camry. I would recommend Chan Nguyen in the service department. He is very knowledge More

by TomNguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
Nov 02, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you, Tom, so much for the wonderful review. Chan is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Dan Bortolussi, General Manager

November 01, 2016

Awesome experience wanted to write this review for anyone who is going to be looking to buy a vehicle in the future from Herb Chambers Toyota of Auburn. I recently purch More

by Eric Cardenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parzych
Nov 01, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you, Eric! For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Dan Bortolussi, General Manager

November 01, 2016

I was really amazed how fast my my car got done I called the Service Department and Chun picked up , I asked him about the recall that I had on my car and what they could do about it , he was very p More

by Gene , 2010 tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chan Nguyen
Nov 01, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you so much for taking the time to give Chan such positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

November 01, 2016

Smoothest buying experience yet I wanted to write this review for anyone who is going to be looking to buy a vehicle in the future from Herb Chambers Toyota of Auburn. I recently pur More

by Eric Cardenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parzych
Nov 01, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you, Eric! We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We're absolutely thrilled to know you're so happy with your new Toyota Tacoma. We value your business and look forward to serving your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

October 31, 2016

The man the myth the legend: Justin Gresenz Justin helped me find my dream car. He went above and being with excellence and professionalism. I had a lovely experience thanks to Justin. Thanks More

by Taylor Mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gresenz
Oct 31, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you, Taylor! It is a pleasure to read about your buying experience with Justin. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Dan Bortolussi, General Manager

October 31, 2016

Satisfied out-of-state buyer We were a bit apprehensive about purchasing a new car from a dealer who was so far out away from us and out of state at that, almost an hour away from More

by Don H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Parzych, Francisco Ardon
Nov 01, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you, Don, so much for taking the time to give us positive feedback. I do apologize for the longer than usual wait time with our Finance Department. We make every effort to provide the very best customer service. We're absolutely thrilled you love your new Rav4 Hybrid. We value your business and look forward to serving your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

October 31, 2016

Another positive experience! My wife and I have purchased from this dealership before, and didn't hesitate to return for our two new trucks. Justin was knowledgeable and very help More

by gem022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Gresenz
Nov 01, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you! For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Dan Bortolussi, General Manager

October 31, 2016

great The staff was great to work with Anthony Murgo went the distance for me,the truck was very well explaned to me by ANTHONY when it was delivered to me More

by dom396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Imad Benelkour, Anthony Murgo
Nov 01, 2016 -

Herb Chambers Toyota of Auburn responded

Thank you! Please don't hesitate to reach out if there's ever anything more that we may assist you with. Best, Dan Bortolussi, General Manager

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