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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,573 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,573 reviews

August 27, 2015

This review is for Karlvin I met Karlvin when I walked into the dealership. I told him while I was there. His politeness, concerns and overall work showed me I was in good hands More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn/Finance Director was very helpful and showed concerns that made me relax.
Aug 27, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Kathy! We really appreciate you taking the time to share your kind words about our team. I'm so happy your buying experience was stress free and enjoyable. If you have any questions please don't hesitate to reach out to us. Best, Dan Bortolussi, General Manager

August 18, 2015

very pleasant expirience. I recently stopped at Herb Chambers and had the pleasure of working with Dave Green. he took the time to listen to my needs and help me decide on the More

by alibean23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 18, 2015

Excellent Service Management Pertsonnel - Martin Dodd I have owned 5 Toyota products. I recently bought an Avalon from Herb Chambers of Auburn. There is another Toyota dealer closer to me but I was not More

by George A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Aug 19, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, George, for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Martin. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

August 18, 2015

Dave green Me and my girlfriend were looking for a used vehicle for her, and although they didn't have anything that was in our price range I was looking for Dav More

by Bradlee114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. We truly appreciate your kind words! Best, Dan Bortolussi, General Manager

August 16, 2015

Sales Rep went above and beyond! I had to locate a vehicle in a fairly short period of time. My salesperson, Chontell, was very patient and accommodating letting me try several diffe More

by angelam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chontell Guerraz
Aug 17, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Angela, so much for taking the time to share your experience with us. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Dan Bortolussi, General Manager

August 10, 2015

Excellent service, very attentive I t was much easier experience than I could have imagined. I saw the car I wanted in the show room and that is what I got a brand new Blue Corolla. More

by Lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Parzych
Aug 10, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Lucy! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Matt and Dhimitri were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Dan Bortolussi, General Manager

August 07, 2015

Excellent customer service. I had a great experience with the sales person I spoke to Ms. Chontell Guerraz. She was pleasant, courteous and very helpful without being overbearin More

by low flyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chontell Guerraz
Aug 07, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to post such a kind review. I’ll be sure to share this with Chontell as I know she’ll appreciate the time you took to write it. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Dan Bortolussi, General Manager

July 26, 2015

My new venza This is my second car purchase from Herb Chambers and thesecond time I had the pleasure of dealing with Tim Dalton. His warm personality and willingne More

by Chelsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Timothy Dalton
Jul 28, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Chelsey, for taking the time to share your feedback. We're thrilled that you enjoyed working with Tim again. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Dan Bortolussi, General Manager

July 25, 2015

Friendly service I needed to drop off some paperwork today and Wael came right over and remembered us from earlier this week. Great friendly service. Thanks for your More

by Alan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wael Aldayoub
Jul 28, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Alan, for taking the time to share your feedback. We're thrilled that you enjoyed working with Wael. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Dan Bortolussi, General Manager

July 22, 2015

Great service! We went today to look for a new Rav 4 and came home with one a few hours later. Wael was very helpful. We especially appreciated his help to navigate More

by Alan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wael Aldayoub, Matt Parzych
Jul 23, 2015 -

Herb Chambers Toyota of Auburn responded

Thank you, Alan, for taking the time to share your terrific feedback. It's wonderful to hear from such a satisfied customer. We appreciate your great recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi, General Manager

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