Herb Chambers Toyota of Auburn | Page 277

Excellent Service Management Pertsonnel - Martin Dodd I have owned 5 Toyota products. I recently bought an Avalon from Herb Chambers of Auburn. There is another Toyota dealer closer to me but I was not I have owned 5 Toyota products. I recently bought an Avalon from Herb Chambers of Auburn. There is another Toyota dealer closer to me but I was not satisfied with their service so this time I decided to try Herb Chambers in Auburn. I buy Toyotas because of their quality so for me the only real difference between Toyota dealers is how they treat their customers. My service experience at Herb Chambers of Auburn is the absolute best ever! I am especially pleased with Martin Dodd. He makes you feel like he really cares about you as a person, not just another service transaction. For example, I had a warranty issue which I explained to him and he took responsibility for seeing to it that I was treated right. I felt like he was my advocate, not an adversary. Well Done, Martin! George Auger More

Dave green Me and my girlfriend were looking for a used vehicle for her, and although they didn't have anything that was in our price range I was looking for Dav Me and my girlfriend were looking for a used vehicle for her, and although they didn't have anything that was in our price range I was looking for Dave was very helpful and not pushy and is still searching for a car for us at all their sister dealerships. Dave made sure we were comfortable from start to finish behave us bottled waters before he even sat down with us and made our car shopping experience the usual gut wrenching experiences I've endured before I'll def be back to see him. More

Sales Rep went above and beyond! I had to locate a vehicle in a fairly short period of time. My salesperson, Chontell, was very patient and accommodating letting me try several diffe I had to locate a vehicle in a fairly short period of time. My salesperson, Chontell, was very patient and accommodating letting me try several different models meeting my specifications. She even arranged for me to test drive vehicles that were at a different Herb Chambers location closer to my work rather than having to wait for the dealership to deliver them to the Auburn location. She listened to my needs and help me navigate through the whole process...even following up with me. I'm very pleased with the service I have received thus far from Herb Chambers Toyota Auburn and love my new vehicle!! More

Excellent service, very attentive I t was much easier experience than I could have imagined. I saw the car I wanted in the show room and that is what I got a brand new Blue Corolla. I t was much easier experience than I could have imagined. I saw the car I wanted in the show room and that is what I got a brand new Blue Corolla. It was Friday, so they gave me a rental car so I could get around for the weekend. I would highly recommend this dealership. More

Excellent customer service. I had a great experience with the sales person I spoke to Ms. Chontell Guerraz. She was pleasant, courteous and very helpful without being overbearin I had a great experience with the sales person I spoke to Ms. Chontell Guerraz. She was pleasant, courteous and very helpful without being overbearing. If I plan to purchase a new Toyota in the future I would certainly ask for her assistance again. I did bring the car in for service on a minor issue and was greeted warmly and friendly. Overall, I was surprised to receive this attention and level of courtesy usually absent in many dealer ships. L. Beaulieu More

My new venza This is my second car purchase from Herb Chambers and thesecond time I had the pleasure of dealing with Tim Dalton. His warm personality and willingne This is my second car purchase from Herb Chambers and thesecond time I had the pleasure of dealing with Tim Dalton. His warm personality and willingness to go above and beyond for his customers is why I will continue to recommend Herb Chambers to everyone I know. Tim is the best! More

Friendly service I needed to drop off some paperwork today and Wael came right over and remembered us from earlier this week. Great friendly service. Thanks for your I needed to drop off some paperwork today and Wael came right over and remembered us from earlier this week. Great friendly service. Thanks for your help. More

Great service! We went today to look for a new Rav 4 and came home with one a few hours later. Wael was very helpful. We especially appreciated his help to navigate We went today to look for a new Rav 4 and came home with one a few hours later. Wael was very helpful. We especially appreciated his help to navigate the new technology in the car. Thanks for a great deal. More

great service at Herb Chambers Aubirn I had a great experience recently at Herb Chambers in Auburn. Anthony Murgo and Mike Demers were very helpful. As a CT resident, there was extra paper I had a great experience recently at Herb Chambers in Auburn. Anthony Murgo and Mike Demers were very helpful. As a CT resident, there was extra paperwork to process that could not be done on the spot. They loaned me a vehicle for three days (no charge) while Anthony went to the CT DMV to process the change. When that was done, Anthony drove my new car to my office in CT where we swapped vehicles. It doesn't get any more convenient than that! More

What a difference I had gone to another dealer to purchase a used car. I knew what I was looking for and what my current vehicle was worth. Long story short because I w I had gone to another dealer to purchase a used car. I knew what I was looking for and what my current vehicle was worth. Long story short because I was an older woman by my self I was treated like I didn't know anything. They tried to tell me my car wasn't worth what I knew it to be. They tried to sell me a car I hadn't even driven yet. I went to Herb Chambers to look. Not intending to purchase a vehicle and I met Chontell Guerraz. She walked me through the lot showing me different vehicles. She showed me a Ford Escape which I was interested in purchasing. We took a test drive and I loved it. They were able to work with me to make the purchase possible. Chontell was very helpful and anytime I had an issue she was right there to resolve it. More