Herb Chambers Toyota of Auburn

My wife and I came into the dealership to TEST DRIVE a Highlander ONLY. We were NOT there to buy. We had BOTH AGREED that we were out to shop ONLY, not to purchase. We planned on going to 2 dealerships Highlander ONLY. We were NOT there to buy. We had BOTH AGREED that we were out to shop ONLY, not to purchase. We planned on going to 2 dealerships, this one and a Honda dealership, about a couple miles away. We were more interested in seeing and test driving the Honda Ridgeline we saw online, than the Toyota Highlander. Bob made a great first impression with us. He was sincere, upfront and honest. He related to our price restrictions and even brought a Honda Ridgeline from another Herb Chambers dealership to us to test drive. We were able to do more in the time we were at Herb Chambers, with different makes, instead of spending it driving to different dealerships. We would have left if Bob were not so personable. After test driving the Ridgeline, we asked for a few minutes to talk and decided to purchase from him, and called him back over. My car, which we planned to trade, was what I would consider a mess. I did not wash it, clean it or prep it in order to get what I thought would be the best trade in value. That worked in my favor, they knew how the vehicle was really used. Bob and Dillon made the entire process seamless and within our means, Rennel finalized the process with the paperwork. The Highlander was Chambers Certified but we wanted Toyota Certified, which they did for us. The car was in great shape, real clean, prepped and serviced for us to pick it up a couple of days later, (due to our schedule, not theirs.) What a nice change from my 2003 Nissan Xterra to this Highlander! They set up my blue tooth music and my phone. Thank you Bob for greeting us at the door, we bought at Herb Chambers due to you. More

Have purchased 4 Toyotas from Dan since 1996, just want to say that my experiences working with Dan over the past 18 years have been fantastic. My most recent purchase is a brand new Toyota Sienna and a to say that my experiences working with Dan over the past 18 years have been fantastic. My most recent purchase is a brand new Toyota Sienna and after speaking with Dan and his commitment for a great deal, he brought me over to work with Tim Dalton. Working with Tim was so easy, he is honest and mindful of my time, as a parent of 3 year old twins. he brought vehicles over to my house to help me an my wife decide and even on delivery had Kid DVD ready to keep the kids entertained as he walked through the delivery of the van. The team at herb chambers Toyota in Auburn are a no pressure, committed to make sure you are satisfied and most important give you the best price! thanks Dan and Tim, and look forward to working with you again in the future for Toyota number 5. More

I give them five stars, but if I could give them more I would. My family went in looking to buy one car for me, but we ended up leaving with three! Upon arriving, we were greeted by friendly staff. We had would. My family went in looking to buy one car for me, but we ended up leaving with three! Upon arriving, we were greeted by friendly staff. We had spoken to the sales manager, Mike Demers on the phone and told him we were interested in the Avalon, and their team had it pulled up and waiting for us to test drive. Jacob Perez, another sales associate helped us test drive every car we were interested in, taking his time bring out the ones we liked in the pouring rain! He even brought us beverages and snacks because we were there all day sealing deals on three cars. Mike was able to give us good prices on our trade-ins and also threw on some great features to our new vehicles. Miguel Cepeda was able to get each of us great interest rates and good deals on our protection packages. Dan Bortolussi even came out and gave us each a stuffed animal to say thank you for our purchases. We ended up getting a new Avalon, Venza, and Corolla, which we are all very happy with. We had a great experience and will be sure to recommend this dealership to our friends and family! More

Kennedy Lidonde was knowledgeable and helpful, his professionalism and sense of humor was greatly appreciated. I wouldn't hesitate to recommend Kennedy to anyone who is considering purchasing or leasi professionalism and sense of humor was greatly appreciated. I wouldn't hesitate to recommend Kennedy to anyone who is considering purchasing or leasing a Toyota, he is a Five Star. Kennedy Lidonde, Stephane Jovin and Renel Plymouth went above and beyond to full fill my needs and concerns without rushing me into a quick sale. Unfortunately during the process of getting the vehicle ready to take off the lot it got damaged (bumper and panel on passenger side). They redeemed themselves by fixing the damages and also the brakes in a timely manner for us to enjoy the vehicle. More

As far as I am concern, dealing with a car saleman could be very stressful. Especially when your are a female............ I have been driving a Toyota for over 25 years. I usually have business with anothe be very stressful. Especially when your are a female............ I have been driving a Toyota for over 25 years. I usually have business with another Toyota Dealership in Framingham. I deicded to stay closer to home. last July I was just checking out some of my options of trading in my 2004 Toyota Corolla. I have been driving a Toyota for over 25 years. Tonny has been very helpful. He listened to what my needs are without being overbearing. He also worked within my budget. Went over every detail of the operation of the vehicle. Have done above and beyond for the delivery of the car. I will definetly recommanded him and this dealership to all my friends and family. More

I just bought a 2011 Toyota Camry with 37,000 miles for only $12,500 from Herb Chambers Toyota in Auburn, MA. I originally went to Herb Chambers Hyundia across the street but I did not enjoy the experienc only $12,500 from Herb Chambers Toyota in Auburn, MA. I originally went to Herb Chambers Hyundia across the street but I did not enjoy the experience. The salesman was not helpful. When I went to Toyota I sat down with Jason Roszkiewicz, who was very friendly and helpful. After I described what I was looking for, Jason brought over a car from the Hyundia dealership across the street. He cautioned me that he had to double check the price because he couldn't believe that this car would only be $12,500 because that would be an amazing steal. Come to find out Hyundia, had accidentally appraised the car as having $70,000 miles instead of only $37,000. Since it was even priced this way online they had to offer me the deal, which I eagerly took. I don't get excited about cars, but I LOVE this car. A few days later, I met Jason at the DMV so I could get my car. Unfortunately I am blonde and made a huge mistake with my Insurance and had to spend almost 2 hours on the phone while in the parking lot until they would fax over my insurance card so that I could get my car. Jason passionately sat there and helped me through the process. Even though it was not looking like I would be able to get the card before the DMV closed, Jason never gave up. Jason had an extremely positive attitude and joked around with the workers at the DMV which is probably the reason they continued to process the paperwork even though the DMV should have closed a few minutes prior to receiving the fax. I would without a doubt recommend Herb Chambers Toyota of Auburn, MA. More

I love my Venza but now I love my 2014 venza! Thank you Mike Demers and Jacob Perez! I wasn't looking to trade my 2010 Venza in but when Mike called me and told me about the Venza loyalty rebate I could Mike Demers and Jacob Perez! I wasn't looking to trade my 2010 Venza in but when Mike called me and told me about the Venza loyalty rebate I couldn't pass it up so I went in to just look. A little but later I drove off in my 2014 Venza and loving it!!! More