Herb Chambers Toyota of Auburn

I first went to Herb Chambers Toyota of Auburn in October. I was in a lease through Hyundai, but wanted to get into the Rav 4 with 4WD. I’m a college student, I want to go to law school next year, October. I was in a lease through Hyundai, but wanted to get into the Rav 4 with 4WD. I’m a college student, I want to go to law school next year, and had no money to put down. My salesman was named Tonny. He was very polite and extremely nice. He worked with me over 2 months trying to get me into the Rav 4 for the price I could afford. He didn’t push me to commit to something that I couldn’t afford; he gave it time until there were more incentives that helped me out. When he thought he could get the right price, he called me in, and we met with his manager (who was also very nice). We came up with a great deal. I am extremely happy with my experience, and was very pleased with Tonny. I signed the deal on a Thursday night, and he told me that he would try his best to get me in the car the next day. I was doubtful they would be able to get everything done in time considering I wasn’t able to drop the final paperwork off until Friday around 4:00. He pushed everything through that day, and worked late just to get me in the car on Friday!!! He really went above and beyond. He explained all of the features of the car, and answered all of the questions I had. I looked around at other dealerships, and have never had such a great salesman. I would recommend Tonny to everyone, and will go back to him for any future purchases. He was meant for his job, and I think all other salesmen should be more like him. If you go to Herb Chambers Toyota, ask for Tonny. More

Dear Mr. Chambers, My husband and I just had to write Dear Mr. Chambers, My husband and I just had to write to you to let you know how pleased we are with our recent lease of another Toyota Camry. W Dear Mr. Chambers, My husband and I just had to write to you to let you know how pleased we are with our recent lease of another Toyota Camry. We have leased many times from your agency thanks to a most outstanding young salesman named Marque Hoenig. We have found him to be exceptionally capable, knowledgeable, helpful and personable and we greatly respect his responsible and trustworthy charactor. Marque has always made what is usually a most anxious, stressful situation, a most pleasant experience. You will have us for life as customers and we would never hesitate to highly recommend Marque to anyone wishing to purchase a car. Wishing you many more happy, productive years. Sincerely, Tim and Candy Thoutsis More

Tim provided an awesome purchase experience. We had discussed the vehicle and deal we were looking for before we came in to the dealership. Tim found the vehicle and then scheduled a time for us to co discussed the vehicle and deal we were looking for before we came in to the dealership. Tim found the vehicle and then scheduled a time for us to come in and look at it to complete the purchase. He kept to what we had agreed to and did not try to push something else on us. This was one of the best experiences we have had buying a new car. More

Without the Herb Chambers Service team of Chan and Victor, I would of spent last weekend and the beginning of this week without my Camry and in tears. This is my first car with Herb Chambers but my f Victor, I would of spent last weekend and the beginning of this week without my Camry and in tears. This is my first car with Herb Chambers but my families third. Last snow storm, my car slide hard into the curb while trying to make the turn into my driveway. It was scheduled for an oil/tire rotation in two days so I would have it checked then. I received a phone call mid-afternoon that the tire-arm connecting to my axil was bent and not repairable! There was no way that the car could be fixed until Tuesday of this week (due to Monday holiday). I didn’t say anything but simply “OMGosh – I don’t have any transportation available and I don’t know what to do”. Chan responded with let me call you back. He spoke with Victor and the two of these commendable men decided to stay an hour and a half beyond their work time and repair my vehicle. That being their decision with no consumer request/pressure stands above and beyond customer service – especially when people decide to go above on their own from their own goodness. When I picked the car up that evening, I was greeted by Chan who was waiting and eager to help explain everything done on my car. It wasn’t until then that I told him my story - the day before my daughter’s car (Herb Chambers Toyota Corolla) was hit from behind and it spun her into a tree. Her car was towed away and she was brought to B&W Hospital and was treated and released – thank God! My car was all we had left. I did end up in tears at Herb Chambers but it was tears of joy in the service team and their commitment!! I have always had exceptional service but this time it surpassed all service in my 50+ years of life!!! Thank you to Jeff Krasner the Service Manager of the team of Chan and Victor!!!! Thanks so much! More

Tim Dalton was phenomenal to work with. I had lost my car in an accident and he hooked me up with a free rental until the car I purchased was ready. I paid what I wanted to pay and he was very attentive and in an accident and he hooked me up with a free rental until the car I purchased was ready. I paid what I wanted to pay and he was very attentive and thorough during the whole process. I highly recommend working with him! More

Tim Dalton makes purchasing a new car a no-stress experience. I like Tim's staightforward "no-drama" approach and the fact that he's always available to answer questions and give valuable advice aft experience. I like Tim's staightforward "no-drama" approach and the fact that he's always available to answer questions and give valuable advice after purchase. Kudos from a very satisfied Toyota fan! More

My experience as an older woman alone buying a newer car went much better than expected. My young and energenic salesman-Jason Roszkiewicz really listened to me and found me the perfect choice for my needs. went much better than expected. My young and energenic salesman-Jason Roszkiewicz really listened to me and found me the perfect choice for my needs.I made him show me all the many buttons and what they did at least 4 times.The financing process was so fast and easy! I will certainly buy my next car from Jason. More