Herb Chambers Toyota of Auburn

I went to herb chambers looking for a new car with a trade in and he helped pick out a car that i liked and gave me a awesome deal on it and an awesome deal for my trade in car. excellent Team and staff trade in and he helped pick out a car that i liked and gave me a awesome deal on it and an awesome deal for my trade in car. excellent Team and staff! More

This is my second time working with Steve Wilbur on purchasing a vehicle from this dealership. I think the obvious speaks for itself as I returned for a 2nd time. Working with Steve was seamless. He w purchasing a vehicle from this dealership. I think the obvious speaks for itself as I returned for a 2nd time. Working with Steve was seamless. He was there as a person helping me select a vehicle that I was interested in buying not pushing a vehicle he wanted to sell that I wasn't interested in. He listened to what I was looking for and what I was willing to invest and he gave me a tour of some great options and easily answering any questions as well as being very astute in his advice. I have had now another great experience there and highly recommend this place. More

I had been looking for a vehicle for two years now and had visited plenty of dealerships. Herb Chambers Toyota in Auburn was the first dealership that treated me with class, really cared about what my nee had visited plenty of dealerships. Herb Chambers Toyota in Auburn was the first dealership that treated me with class, really cared about what my needs were rather than what cars they needed to move, extremely friendly, and more than fair with their pricing as well as the offer on my trade-in. I so look forward Jason much more business and continuing to work with them in the future. More

When we approached the front door of the dealership, we were greeted by a very friendly salesman by the name of Tony Bonilla. He let my husband explain our situation (negative equity in current vehicle), were greeted by a very friendly salesman by the name of Tony Bonilla. He let my husband explain our situation (negative equity in current vehicle), and listened as my husband stated what he would like to see happen (trade in current vehicle and purchase a 2011 Toyota Camry). Tony was very knowledgeable about the vehicles on their lot. He was also extremely professional, polite, and funny. This made it a pleasure to work with him. We never felt pressured. He brouht us beverages and made sure we were comforatable. My husband test drove the Camry, and he loved it. The only problem was that he wanted leather interior and white exterior. There was one white Camry on the lot (the one he test drove), but it did not have leather interior. Tony said he could have leather put in the car for the cost of $1,200. The next step was getting the financing, which was tricky due to the negative equity in the trade in. The finance manager, Shawn McDevitt, was also very helpful. He had a way of making us feel at ease and not feel embarassed by the fact that there was a possiblity of the financing not getting approved. We provided all of our financial information. This was very late on a Saturday. Therefore, Shawn said he would work on getting us the loan first thing Monday morning, when the bank's were open and fully staffed. At 10:00 am Monday morning Shawn called my husband and informed my him that the loan was approved and for the terms we had hoped for. We went in to sign paperwork, since the loan is in both of our names. All the while, Tony and Shawn were very professional and friendly. My husband picked the car up Friday afternoon, because the leather needed to be installed on the interior. The leather job was excellent. It was two toned (dark and light grey), which has a very classy work. We have absolutely no complaints about our entire buying experience. This is the first time we can say that about buying a new car from a dealer. All our questions were answered completely and accurately, including the extended warranty options available. More

My car was dead and there was no way around it. This dealership was not the first one I stopped at and was just a shot in the dark to try. I walked in with a "this is going to be pointless" attitude. I dealership was not the first one I stopped at and was just a shot in the dark to try. I walked in with a "this is going to be pointless" attitude. I have no credit, little savings and nothing spectatular to trade. Hopeless in my mind. I did my quick "look around" and quickly gave up. I headed straight for my borrowed from a friend vehicle. Only moments before reaching my car was I stopped by Mike. He asked what I was looking for and shot out a few more basic need to know questions. I gave him my poor standings and near impossible restrictions. In a few moments I was standing in front of my first option. He gave me the need to know information and how it could work out for me. Still with little hope in my mind I began paperwork to try for acceptance. Knowning my chances Mike showed me yet another, more do-able option. One the bank might be more willing to agree to. A better car with lower miles. Seemed just as equally hopeless to me. After waiting a few moments he came back informing me that my chances were good. Taking the second car for a test drive I returned with an approvial and more paperwork began. Mike was able to take near impossible and make it work. I enjoyed working with him and was thankful for having him instantly invest in me and my needs. He made my buying process as least stressful as possible (because let's be honest, buying a car is a stressful deal when you have limited options and savings). I highly recommend going here for your car needs and if you are lucky enough to get Mike, you may just be as lucky as me and walk out with a new car and a lot lessed stressed out. Thank you so much, Mike, for making this a much easier process than I ever could have imagined! More

This was our second experience in buying a new Toyota with Marque! He is a tremendous resource of information and makes car-buying a stress free experience. I highly recommend him AND the dealership fo with Marque! He is a tremendous resource of information and makes car-buying a stress free experience. I highly recommend him AND the dealership for anyone considering a new or used purchase. Marque introduced us to the service crew and we LOVE the 2 year maintenance plan. Thank you so much for FAR exceeding our expectations!!! Kathy and Jeff Mayotte More

This car buying experience was by far the best I have ever encountered. My salesman, Jimmy Eldean was top notch with his knowledge about the Venza and Imad Benelkour made the finance piece enjoyable! Whe ever encountered. My salesman, Jimmy Eldean was top notch with his knowledge about the Venza and Imad Benelkour made the finance piece enjoyable! When I picked up the car, Jimmy took the time to ensure that I knew the car's ins and outs. Excellent, excellent, excellent team at Herb Chambers Auburn! More

We went into the dealership needing a car quickly as ours was totaled that past week. We were met immediately by Mr. Demers and he was friendly and very helpful. This was on a Sunday afternoon, By Monday I was totaled that past week. We were met immediately by Mr. Demers and he was friendly and very helpful. This was on a Sunday afternoon, By Monday I was driving my 2007 Passat home. I also appreciated being able to return the rental car we had as they provided a free rental for us. I was wonderful. Thank you very much! More

excellent experience............Bryan very helpful, knowledgeable and, above all, not pushy. Car delivery went smoothly. A great cay buying experience that I would recommend to anyone. knowledgeable and, above all, not pushy. Car delivery went smoothly. A great cay buying experience that I would recommend to anyone. More

Overall the best experience I have ever had purchasing a new car. Salesman was helpful and not pushy. listened to what I was looking for and made it happen. Will definitely return to dealership and to sal new car. Salesman was helpful and not pushy. listened to what I was looking for and made it happen. Will definitely return to dealership and to salesman on my next purchase. More