Herb Chambers Toyota of Auburn

Mike Demers was great to deal with. I would recommend him and the dealership to anyone I know that was interested in buying a car. My wife is now interested in buying a new car through Mike. Mike and t him and the dealership to anyone I know that was interested in buying a car. My wife is now interested in buying a new car through Mike. Mike and the dealership were very good to work with and I plan to go back there when the time comes and work with them again. Regards, Mike Riley More

Smoothest transaction ever. Kennedy was honest, fair, and enthusiastic. Great sales approach. I won't hesitate to buy again. I will recommend family, friends, and co-workers to Kennedy and Herb Chamb and enthusiastic. Great sales approach. I won't hesitate to buy again. I will recommend family, friends, and co-workers to Kennedy and Herb Chambers of Auburn. More

This rating was given because this dealer bent over backwards to make a deal with us. They found us the the exact vehicle we were looking for & gave us a great price on our trade. It was an all around backwards to make a deal with us. They found us the the exact vehicle we were looking for & gave us a great price on our trade. It was an all around exceptional experience. I would definately recommend this deale to others. More

My company purchased a new vehicle for me. Eddie was very accomodating in arranging a pick up time at MY convenience. When my wife and I arrived, we mentioned that we had not had dinner yet so he prompt very accomodating in arranging a pick up time at MY convenience. When my wife and I arrived, we mentioned that we had not had dinner yet so he promptly delivered the car taking the time to make sure I understood the features of the new vehicle without dragging it out. He explained the service plan and made sure I had his card inviting me to contact him should I have questions after driving the car for a few days. He made the delivery quickly and easy and then offered the name of local places we could get some dinner. He was friendly and professional and aware of our needs. Very nice experience. More

If you're looking for a Toyota, Herb Chambers of Auburn is the place to go. I visited several Toyota dealerships and Herb Chambers surpasses them all w/ their outstanding customer service. Both Rich and is the place to go. I visited several Toyota dealerships and Herb Chambers surpasses them all w/ their outstanding customer service. Both Rich and Mike were very patient with my husband and I as we worked to find the vehicles that best fit our needs and finances. We purchsed a 2011 Tundra and 2010 Venza and are extremely happy with the quality of both vehicles. I will definately return to Herb Chambers Toyota for my next vehicle. More

We found Steve Wilbur a great person to work with. He was very helpful and we felt like he was our friend by the time we were finished with the deal. very helpful and we felt like he was our friend by the time we were finished with the deal. More

Mike Demers was a pleasure to work with. I felt really good about the deal I received. He was not pushy and was forth coming with any questions I had. I would certainly do business with Herb Chambers in good about the deal I received. He was not pushy and was forth coming with any questions I had. I would certainly do business with Herb Chambers in Auburn again. Plus, we absolutely love our new MiniVan!!! Best Regards, Tim from Sterling, MA More

What an experience! I came in expecting to purchase a used vehicle but after talking with Mike, I walked out with my dream car: a new 2011 Camry. Without any pressure, he talked me through my financial used vehicle but after talking with Mike, I walked out with my dream car: a new 2011 Camry. Without any pressure, he talked me through my financial options for both the Corolla and the Camry. Then, with the help of Imad, they came up with a financial plan they best suited me. From the friendly welcome at the door to the efficiency of the financial office, this dealership is exceptional. I would recommend buying a car from Mike to everyone. I'm definitely coming back to him for all my future purchases. Scott from Leicester More

Everything was better than some other places I have been. Price and overall experience got a little lower score due to some minor irritants, and the pricing was a little confusing. Price and overall experience got a little lower score due to some minor irritants, and the pricing was a little confusing. More

overall my experience with Herb Chambers was just ok. after competing the paper work it took almost a week and half to finally get the car. once i got the car i noticed there was something that needed to after competing the paper work it took almost a week and half to finally get the car. once i got the car i noticed there was something that needed to be fixed. i brought it to customer service and it took four hours for them to figure out what the issue was. then i was told that they had to search for the part. two weeks went by without a phone call or email from them at least telling me that they havent forgot about it. i finally reached out to them and found myself being transferred back and forth for 20 minutes. i touched base with the person in charge of finding my part and told me he had ordered it and was to be in on friday the 15th of july. here i am now no calls back, no nothing. i just don't understand how the service department is completely different from the sales department. so my experience with the service gets a 1 out of 5! More