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Herb Chambers Toyota of Auburn - Service Center
Auburn, MA
1,207 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,207 Reviews of Herb Chambers Toyota of Auburn - Service Center
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November 01, 2019
Regular maintenance In for a 25,000 mile service. Great customer service as always and fast, wasn’t there long at all. Herb Chambers Toyota in Auburn, Ma. In for a 25,000 mile service. Great customer service as always and fast, wasn’t there long at all. Herb Chambers Toyota in Auburn, Ma. More
by Sully
Employees Worked With
Martin Dodd
October 30, 2019
Great customer service Took my Rav4 in for maintenance. Service advisor, Alyssa, was great. Made everything so easy. Outstanding waiting room. Would not have minded wait Took my Rav4 in for maintenance. Service advisor, Alyssa, was great. Made everything so easy. Outstanding waiting room. Would not have minded waiting longer!! And how can the maintenance area be so clean????? More
by jamtob
Employees Worked With
October 26, 2019
Terrific. The Toyota Auburn, MA team is 100%. No question is unanswered and the team supports my experience with sincere support. Each individual sees, hears an The Toyota Auburn, MA team is 100%. No question is unanswered and the team supports my experience with sincere support. Each individual sees, hears and honors me as a member of their team. As a customer I get treated like family. More
by ajleto
October 25, 2019
Service They ordered the piece that was needed for our door and in 2 days they called for us to bring in our vehicle, and only waited 30 minutes for them to f They ordered the piece that was needed for our door and in 2 days they called for us to bring in our vehicle, and only waited 30 minutes for them to fix it. Great service! More
by Jahyra Rodriguez
Employees Worked With
October 21, 2019
Excellent customer service!!! Thanks to Chan!! Chan always offers insight into the issues being addressed and listens to the customer, so that he understands what the customer may not understand. Chan always offers insight into the issues being addressed and listens to the customer, so that he understands what the customer may not understand. Great customer satisfaction skill. Thanks!! More
by Francis
Employees Worked With
Chan Nguyen
October 19, 2019
10,000 miles check up Chan was efficient, courteous and pleasant in our interactions. He took the time to show me how to reset the opening of the Rav4 tailgate during a bus Chan was efficient, courteous and pleasant in our interactions. He took the time to show me how to reset the opening of the Rav4 tailgate during a busy day. Wednesday afternoon October 9th More
by Paul
Employees Worked With
Chan Nguyen
October 19, 2019
Getting out in time When I made the appointment I told the the appointment scheduler that I could come in at 10 am and would like to be out at 11am because my wife has d When I made the appointment I told the the appointment scheduler that I could come in at 10 am and would like to be out at 11am because my wife has dementia and I had care from 9:30 to 11:30 Alyssa Moran said she would make sure it would happen, she got it done by 10:30. I was very impressed and appreciated Alyssa effort to get me out in time she is a credit to you service department. More
by Steve
Employees Worked With
October 17, 2019
Best Service Always I have been a customer of Herb Chambers Toyota of Auburn for over 30 years. Even after moving out of the area I still make it a point to bring my car I have been a customer of Herb Chambers Toyota of Auburn for over 30 years. Even after moving out of the area I still make it a point to bring my car to Auburn because the attention to detail, customer service and care for my 2010 Prius has been outstanding. More
by Debra
October 07, 2019
The service team was excellent , and I intent to come back in the future thanks.. Martin todd and Chan were very nice, friendly and professional. back in the future thanks.. Martin todd and Chan were very nice, friendly and professional. More
by TD
Employees Worked With
Chan Nguyen, Martin Dodd
October 06, 2019
Fast service ! Martin was really nice and pleasant to talk too. He showed me my paper work after my service was done and explained in detail how my car was doing in each category. One of the best experie talk too. He showed me my paper work after my service was done and explained in detail how my car was doing in each category. One of the best experiences I have had at Toyota. More
by Amandaashe
Employees Worked With
Martin Dodd
