Herb Chambers Toyota of Auburn - Service Center

Great service. I was in and out quickly. Comfortable wait area. Service technician was fantastic. I was in and out quickly. Comfortable wait area. Service technician was fantastic. More

Amy was very pleasant to work with, and my vehicle was done in a very timely manner. done in a very timely manner. More

Alyssa from service always treats us with the best customer service Make sure we leave out of their happy always thank you. customer service Make sure we leave out of their happy always thank you. More

All work done to satisfation wait time was expected Price was a little less than expected. Price was a little less than expected. More

Work done on time. Wonderful communication. Fair pricing. Don’t try to up sell. Person I deal with is very known Wonderful communication. Fair pricing. Don’t try to up sell. Person I deal with is very known More

Excellent dealership. Nice people. Efficient service procedures. I highly recommend both the sales and service departments. Nice people. Efficient service procedures. I highly recommend both the sales and service departments. More

Excellent service from Dat he explained the service process and kept me informed through out. process and kept me informed through out. More

Just came from having my 5000 miles service done my service advisor Dat was very professional and very kind he definitely knows his job love my Herb chambers family of auburn service advisor Dat was very professional and very kind he definitely knows his job love my Herb chambers family of auburn More

Service Advisor Jim went well above and beyond in explaining options on a complicated repair for my Prius explaining options on a complicated repair for my Prius More

I don’t trust the service department. For some reason James, a service manager, condescendingly told me my transmission could not be damaged or offset by the jolt of an accident. He even For some reason James, a service manager, condescendingly told me my transmission could not be damaged or offset by the jolt of an accident. He even said that my doubt about his claim that their transmissions were basically indestructible was either because I wasn't listening to him or something worse. (seriously?!?). A quick Google search after that frustrating conversation with James shows an article from twincharlotte.com and others that the jolt of an accident (which in my case resulted in completely replacing two rims, tires, two axles and suspensions as well as damage to the bumper (which disconnected from the car due to the violence of that jolt)) states that “An accident can knock your transmission around and cause…trouble with shifting and your transmission may shift into wrong gears…. “ Why would he smugly say what he said? Any lay person can just find what seems obviously to be reasonable and, by the way, the opposite of James’ dubious claim that the jolt of a collision could not possibly cause transmission problems to my Camry. Problems that are exactly the same as the ones described in the article that took a non-mechanic about 5 minutes to find. I don’t trust these guys with anything more than a flat tire. More