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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,149 Reviews

1,149 Reviews of Herb Chambers Toyota of Auburn - Service Center

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November 27, 2021

The service staff is always kind, attentive, and courteous. They get the job done in a very time sensitive and professional manner. They’re “top notch”. More

by pasrobbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Herb Chambers Toyota of Auburn responded

We appreciate your wonderful feedback about our team! Thanks for being a Herb Chambers Toyota of Auburn customer - we look forward to seeing you next time!

November 26, 2021

Jim did a great job with all of the things I wanted on my truck More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Herb Chambers Toyota of Auburn responded

It's great to hear that Jim provided excellent care to you, Peter! We look forward to seeing you again! Thank you! - Herb Chambers Toyota of Auburn

November 23, 2021

Visited Herb Chambers Toyota Dealership in Auburn and was not surprised by the excellent service from the moment I entered the building. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Herb Chambers Toyota of Auburn responded

This review made our day, Ed! We appreciate your business and look forward to seeing you next time! -Herb Chambers Toyota of Auburn

November 20, 2021

Very professional. My vehicle was finished in a timely manner. I would highly recommend this dealership. More

by kristina moran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Herb Chambers Toyota of Auburn responded

We're glad to hear it, Kristina! Thank you for coming to see us! - Herb Chambers Toyota of Auburn

November 14, 2021

Okay service, clean waiting area. Good clear Understanding of the work done to my vehicle, More

by blacksword47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for rating us so high! We look forward to assisting you again at Herb Chambers Toyota of Auburn!

November 12, 2021

Just had my 35K service. Couldn't be more pleased. Dat (Brian) went out of his way to serve me. Well done, and thanks again. More

by tbean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for the kind review! It means a lot to hear that you're satisfied and we look forward to seeing you again next time here at Herb Chambers Toyota of Auburn!

November 11, 2021

Came for appointment took me on time very nice professional was pretty accurate with time she had told me More

by Mclemons73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 11, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for rating Herb Chambers Toyota of Auburn five stars!

November 11, 2021

Service department personnel were courteous and professional. All aspects of.my appointment were handled efficiently More

by Gnestor44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifford Quayson
Nov 11, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for rating us honestly! We look forward to seeing you at your next appointment! - Herb Chambers Toyota of Auburn

November 11, 2021

Fees and fees and fees on top of fees, never again will I bring my cars there. More

by Kodra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alyssa Moran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Herb Chambers Toyota of Auburn responded

Kodra, I apologize that you had a less than satisfying experience with our dealership. I would like the opportunity to learn more. If you could please email me at your earliest convenience I will look forward to hearing from you and resolving any issues. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

November 09, 2021

I have purchased 5 vehicles from Herb Chambers of Auburn and very pleased with there service More

by randpwwinc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your review! See you next time at Herb Chambers Toyota of Auburn!

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