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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,208 Reviews

1,208 Reviews of Herb Chambers Toyota of Auburn - Service Center

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October 15, 2021

Courteous and very efficient. We were helped as soon as we entered and he was very helpful. Set up other appts for my truck and made it easy. Hope we have the chance to have his expertise again. He also he More

by Patrick#1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Herb Chambers Toyota of Auburn responded

We're happy to hear the Herb Chambers Toyota of Auburn team provided such excellent care to you, Patrick! Thank you for being a customer!

October 13, 2021

They are very nice and polite people.l am very satisfied to got my car from them. More

by Fari
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for rating us five stars! We're happy to hear the Herb Chambers Toyota of Auburn team gave you excellent care!

October 09, 2021

Interested in making customer happy and she suceeded. Pleasant and through. Follow was great as well More

by Nwade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Herb Chambers Toyota of Auburn responded

We love hearing from our happy customers! See you next time at Herb Chambers Toyota of Auburn!

October 09, 2021

Fast, quick personable service. Have been here many times with great results. Alyssa is always friendly. More

by wjbosox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for visiting our team at Herb Chambers Toyota of Auburn! Alyssa appreciates your business!

October 08, 2021

I'm very pleased with my visit. As always. Martin is always a pleasure to see More

by cindy.giuffrida54
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Herb Chambers Toyota of Auburn responded

Your five-star review has made our day, Cindy! Thank you for coming to work with Martin and the Herb Chambers Toyota of Auburn team!

October 02, 2021

Cameron was very helpful and considerate. He helped me get through my appointment without a long wait. More

by mconsistent
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron Irvine
Oct 04, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for visiting Cameron and our team at Herb Chambers Toyota of Auburn!

October 01, 2021

Alyssa is a top notch service advisor for the last 10yrs or so she has taken very good care of my vehicle’s. More

by jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Herb Chambers Toyota of Auburn responded

Hi Jeff, thank you for choosing Herb Chambers Toyota of Auburn for the last 10 years! Alyssa and our team look forward to seeing you next time!

September 30, 2021

As usual, my service was done quickly and professionally. Martin Dodd, my service advisor, kept me up to date as things progressed. Excellent value for money. More

by Jmartin291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Sep 30, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for being a Herb Chambers Toyota of Auburn customer! We appreciate your kind review and look forward to your next visit!

September 30, 2021

Well done. Got me right in and completed the service in a reasonable amount of time. Thank you! More

by Ray_Raiche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
Sep 30, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for visiting our team at Herb Chambers Toyota of Auburn! We look forward to your next appointment!

September 28, 2021

Car left dirty inside. Food on inside of passenger front door handle and passenger side dash More

by Kenpdur
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for bringing this to my attention. I will be looking into this situation further with the team and making sure that it gets addressed appropriately. If there's any additional feedback you'd like to share, please feel free to contact me directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

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