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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,160 Reviews

1,160 Reviews of Herb Chambers Toyota of Auburn - Service Center

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July 14, 2021

This dealer provided great service for my vehicle. I had the 30,000 mile service performed on my Toyota RAV4 Hybrid today. I have been taking my cars to this dealer for many years without complaint. More

by rhd366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your kind words! We are honored that our team at Herb Chambers Toyota of Auburn can keep your RAV4 in great shape!

July 14, 2021

Courteous and helpful. Go above and beyond to accommodate you. At our service today, Alisha explained precisely what our vehicle needed, how long it would take and the exact charge. More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Herb Chambers Toyota of Auburn responded

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

July 13, 2021

A very pleasant service experience! (recall - fuel pump) James patiently answered all of my questions. He called me promptly when my Sienna was ready. And the vehicle was ready a little ahead of time, actua More

by golas1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Herb Chambers Toyota of Auburn responded

We appreciate the great feedback about James and our team! Thanks for your business, from all of us here at Herb Chambers Toyota of Auburn and we'll see you next time!

July 12, 2021

Herb Chambers Toyota is Excellent the service is excellent and friendly will be continuing service at this Dealership in the future. Have been with the dealership for years. More

by Hillclimber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your confidence in Herb Chambers Toyota of Auburn, and for your business. We are thankful to have you as a customer.

July 12, 2021

Fast and attentiveNo waitFree water and coffee Fast and attentive No wait Free water and coffee Clean Clean Clean clean clean clean clean clean clean clean clean clean clean clean Had to us More

by asafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Jul 12, 2021 -

asafer responded

Hi

Jul 13, 2021 -

Herb Chambers Toyota of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Toyota of Auburn this awesome review, thank you!

July 10, 2021

What an extraordinary experience. Great staff and team. Quick and easy process. Would recommend to friends and family. Dont bring your Toyota anywhere else but here. More

by Cnk20z1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Herb Chambers Toyota of Auburn responded

Your review made our day! Thank you so much for sharing your Herb Chambers Toyota of Auburn experience, and safe travels!

July 09, 2021

Great place to purchase or service a vehicle, friendly and knowledgeable staff, would recommend them to other family and friends for servicing there vehicles ect. More

by cjhebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boun Vilayvanh, Chan Nguyen
Jul 12, 2021 -

Herb Chambers Toyota of Auburn responded

We are honored to receive your support. Thank you! - Herb Chambers Toyota of Auburn Team

July 09, 2021

Martin has been my rock. He really cares for the person behind the customer. This is a rare quality within business these days. I called in,had no appointment,and reported my headlight was out. I had to co More

by desertbonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen
Jul 09, 2021 -

Herb Chambers Toyota of Auburn responded

Thanks for the five-star rating and kind words! We're happy Martin has continued to make your experience so great! - Herb Chambers Toyota of Auburn

July 09, 2021

I have always had a good experience at Herb Chambers Toyota in Auburn. They are very attentive to my needs and can get me in the same day service. Everyone is very friendly and efficient. More

by JHP&JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to submit this amazing feedback. Glad to hear that you are consistently impressed with the service we offer here at Herb Chambers Toyota of Auburn!

July 08, 2021

Alyssa is a fantastic representative. She saved me $700 by contacting Toyota about my water pump problem on my 2017 RAV 4 with 60K miles that I was not happy with since the car is relatively new. Thanks so More

by Meunier, Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Meunier, Robert responded

Alyssa Moran is a tremendous asset to Herb Chambers Toyota. She is a caring service representative who cares about her customers. Always a pleasure to work with her.

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