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Herb Chambers Toyota of Boston
Boston, MA
1,111 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-35 brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,111 reviews
August 31, 2023
Excellent experience with Herb Chambers Toyota of Boston, have been through the new car buying experience many times , usually very stressful, not today Thank you Chris (sales manager, Ted awesome job top have been through the new car buying experience many times , usually very stressful, not today Thank you Chris (sales manager, Ted awesome job top to bottom then Jiang super can’t say enough about him , 2nd time in 3 years purchasing vehicles from this dealership will be back. Thanks again Kevin from Middleboro More
by Kevindaly561
Employees Worked With
August 30, 2023
Excellent customer service. Bought the car and drove it the same day. Whole process took 2 hours. Bought the car and drove it the same day. Whole process took 2 hours. More
by L
Employees Worked With
August 22, 2023
I had a 2:30 appt for an oil change and when I inquired at 4pm about the delay, I was told that they were running late because of walk-ins. I HAD AN APPOINTMENT and should have taken precedence. at 4pm about the delay, I was told that they were running late because of walk-ins. I HAD AN APPOINTMENT and should have taken precedence. More
by Xyzpdq
Employees Worked With
Edward Koh
August 21, 2023
I was happy with my experience for the most part. Moo was great. The issue I had was after the contract was signed it turned out the mileage on the title was not the same as the advertisement and c Moo was great. The issue I had was after the contract was signed it turned out the mileage on the title was not the same as the advertisement and carfax report. I can understand a small difference due to test drives but it was a 7,000 mile difference. At this point I have been there for 5 hours and just wanted to finalize the transaction but I felt very mislead. I'm hoping I love this vehicle and not regret backing out at that moment. More
by bellinwood5
Employees Worked With
August 19, 2023
I think the people in the service department could be more friendly and more apologetic about your time spent. more friendly and more apologetic about your time spent. More
by Ladyteamarie
August 14, 2023
The dealership itself is clean on top of every employee being friendly,welcoming and professional! being friendly,welcoming and professional! More
by finnie0994
