Herb Chambers Toyota of Boston

Chris, Howie and the entire team at Herb Chambers Toyota of Boston are a pleasure to work with. They helped us find the right vehicle, with the features we wanted, and made it easy and pleasant to complete of Boston are a pleasure to work with. They helped us find the right vehicle, with the features we wanted, and made it easy and pleasant to complete the purchase. Their attention to detail helped us plan all aspects of the vehicle. As the vehicle delivery approached, they communicated so we knew what was going on. An excellent experience, thank you! More

Although there was only one service advisor, things moved along relatively quickly. The check list showed that the car passed its annual physical exam. along relatively quickly. The check list showed that the car passed its annual physical exam. More

This is a customer centric dealership with professionals and ready to be flexible to support. and ready to be flexible to support. More

I called ahead to let the dealer know I would have to be late for my service appointment. They informed me I could not keep my appointment because a simple oil change takes an entire hour and a half — and t late for my service appointment. They informed me I could not keep my appointment because a simple oil change takes an entire hour and a half — and they won’t let you decline unneeded services. Do not go to this dealer for service, they will not be accommodating. More

I had my 90000 service done today. The service person up sold me a cooling system flush and a brake system flush. She tried to upsell me spark plug replacement. According to Toyota’s s The service person up sold me a cooling system flush and a brake system flush. She tried to upsell me spark plug replacement. According to Toyota’s service manual these services do not need to be done until 120,000 miles minimum. That’s why I hate taking my auto to a dealer. They are always trying to sell you what you need.Unfortunately I have an extended warranty so I need to make sure I keep the services up to date.The reason why I did not give this rating a one star is the new service rep I felt with when I picked up my car heard my complaint and adjusted the bill. More

I went to Herb Chambers of Boston on Brighton Ave for the first time today for service and was extremely impressed. first time today for service and was extremely impressed. More

The Toyota service representative, Teresa Guzman was knowledgeable, friendly, and helpful. Great and pleasant experience overall. Teresa is always nice to communicate with and goes above and beyond wha knowledgeable, friendly, and helpful. Great and pleasant experience overall. Teresa is always nice to communicate with and goes above and beyond what is needed. Thank you immensely! More

Carlos was a great guy very helpful very knowledgeable I would recommend him to my friends would recommend him to my friends More

I had a smooth, professional experience from start to finish. From the first phone call with Howie, meeting with Richard and then working with Carlos could not have been better. Financing went smoothly finish. From the first phone call with Howie, meeting with Richard and then working with Carlos could not have been better. Financing went smoothly with Stefania and Pablo. I happily will take possession of my new car next week . I highly recommend Herb Chambers Toyota of Boston. More