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Herb Chambers Toyota of Boston
Boston, MA
1,111 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-35 brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,111 reviews
August 13, 2022
My CAR HAD BEEN REPAIRED, BUT THE WOMAN AT THE FRONT DESK MADE ME STAND THERE FOR 30 MINUTES. And the service was terrible. It makes me feel very uncomfortable. MADE ME STAND THERE FOR 30 MINUTES. And the service was terrible. It makes me feel very uncomfortable. More
by Li
August 05, 2022
Service department was dismissive of problem presented with new RAV4 hybrid and not helpful; issue unresolved so taking vehicle to another dealer. with new RAV4 hybrid and not helpful; issue unresolved so taking vehicle to another dealer. More
by Kenmedford
Employees Worked With
July 26, 2022
Great place to service your car and know you are keeping the maximum value of the car. It is well taken here. Service folks are friendly & great. the maximum value of the car. It is well taken here. Service folks are friendly & great. More
by Elenafernandez
July 12, 2022
Everyone is easy and pleasant to work with. The salesperson I dealt with, Riad Tubaishat was very professional and walked me through the process of buying a new car very nicely. I would highly The salesperson I dealt with, Riad Tubaishat was very professional and walked me through the process of buying a new car very nicely. I would highly recommend him. More
by mareg
Employees Worked With
July 08, 2022
I'm an Uber Driver & needed an Oil Change & a tire repair. Everything went as planned. After leaving the dealership I picked up a passenger and opened the hatch to place a suitcase and saw that the me repair. Everything went as planned. After leaving the dealership I picked up a passenger and opened the hatch to place a suitcase and saw that the mechanic had not returned the Jack & other parts to the storage area with the spare tire under the cargo matt. I returned to Herb Chambers to point out the error and had to wait 45 minutes (lo$t time) The clerk inspected it himself and I did'nt want to look over his shoulder and left. I then went to pick up a passenger opened the hatch and another part was not with the spare tire. I may return to Toyota of Watertown for my next Service More
by Spiegs79
Employees Worked With
June 28, 2022
Best car experience in and out under 2 hours with a new car. Richard was amazing!! car. Richard was amazing!! More
by Jmccreary
Employees Worked With
June 27, 2022
I brought my first car here on 2005. Then bought another car on 2020. Everything was done in this dealership. This is the one you can trust. Then bought another car on 2020. Everything was done in this dealership. This is the one you can trust. More
by Libin Liu.
