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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,111 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,111 reviews

June 17, 2022

The staff at this dealer are phenomenal! ! Carlos go above and beyond to make sure his customer are happy. More

by Hmgonzalez510
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Herb Chambers Toyota of Boston responded

We're so happy to hear it! Thank you for leaving Carlos and Herb Chambers Toyota of Boston your five-star review!

June 08, 2022

Great place of business they always come through. Great staff and very helpful personnel that makes you feel at home. More

by mk617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for the five stars! We appreciate the kind words and we hope to see you here at Herb Chambers Toyota of Boston for all of your future automotive needs.

June 04, 2022

The best place to service your Toyota car. Also to buy your car/suv Thanks More

by Joshuapeled
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for being a Herb Chambers Toyota of Boston customer! We're grateful for your support and look forward to your next visit!

May 31, 2022

Service is good and reliable as well as dependable and accurate and caring and trustworthy. More

by Joekellyboston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Joekellyboston responded

Use my message above. Service was terrific.

May 31, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for such a glowing review! We're happy we could help you out, and we hope to see you here at Herb Chambers Toyota of Boston again!

May 31, 2022 -

Joekellyboston responded

You are welcome.

May 28, 2022

You can make a reservation but will still have to wait 4 hours. Team is handling the line very poorly and untrustworthy. More

by Li
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Camara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this feedback with us. We apologize for the long wait and hope we can provide you with a more efficient experience in the future. If you would like to discuss your experience in detail, please feel free to contact me directly. Thanks again, Howie Reske - General Manager - hreske@herbchambers.com

May 27, 2022

No BS, no added markups. Quick and easy, no pressure process. Carlos was great to work with. More

by Jtsannicandro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for the five-star review, we appreciate it! We hope to see you here at Herb Chambers Toyota of Boston for all of your future auto needs.

May 15, 2022

Teresa was great ! Very up front and accommodating she kept us in the loop with the repair to my car More

by jreilly_27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for your 5-star rating! We're so happy that Teresa provided you with excellent communication! See you next time at Herb Chambers Toyota of Boston!

May 10, 2022

The best dealership in Massachusetts. Great service and people. Highly Recommended for purchasing or servicing a vehicle. More

by Eddie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo, Clyde
May 11, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for the kind review, Eddie! We're honored to receive your support and look forward to your next visit here at Herb Chambers Toyota of Boston!

May 09, 2022

Always very polite, helpful and courteous. Have answers for questions you might have. Thank you. More

by mfc919
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Riad Tubashait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for sharing your experience working with our team at Herb Chambers Toyota of Boston! See you next time!

May 07, 2022

Allen was extremely patient, he answered all of my questions. He was extremely professional and a pleasure to work with. More

by Springvale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Chery
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Herb Chambers Toyota of Boston responded

Thank you for your 5-stars! We're so happy that Allen provided you with a positive visit! See you next time at Herb Chambers Toyota of Boston!

May 10, 2022 -

Springvale responded

Yes looking forward to picking my car up.

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