Herb Chambers Toyota of Boston

I was pleased to have a service specialist, Ernesto, Who met me at my car and set me up for my service. met me at my car and set me up for my service. More

I attempted to purchase a 2022 Rav4 Prime from this dealership. I told them from the beginning that I needed a vehicle I could install a tow hitch on and that this feature if unavailable was a deal bre dealership. I told them from the beginning that I needed a vehicle I could install a tow hitch on and that this feature if unavailable was a deal breaker, they confirmed it was possible and provided a price quote for installation. After waiting for more than 6 weeks for the vehicle to arrive, I only discovered that the hitch is incompatible by contacting my local dealership to order the parts (I do not live near Herb Chambers Toyota and elected to have it installed locally). A month after this all happened, I realized my loan for the vehicle had been inadvertently funded. I contacted the dealership - which had not notified me of the error - and they promised to overnight a check to me. The check did not arrive for one week, my messages were not returned, and it was actually sent ground rather than overnight. In addition, they refused to provide a check to the loan provider as the provider requested, which means shipping checks back and forth across the country. They did not offer to cover the interest on the loan, despite the fact that the only reason I didn't buy the vehicle was their mistake. More

The production process w as delayed due to supply issues. However they keep us fully informed of process and made special accommodations for our new vehicle when it finally arrived. They went the extra mile However they keep us fully informed of process and made special accommodations for our new vehicle when it finally arrived. They went the extra mile to accommodate us! More

Salesperson Dean Li is great and knowledgeable, and the service is wonderful! Would definitely recommend here! service is wonderful! Would definitely recommend here! More

Pablo is the most decent person I have ever seen very knowledgeable and friendly he is an asset to the company. He never Pressured while I was doing business with him, I felt that I have known him for lo knowledgeable and friendly he is an asset to the company. He never Pressured while I was doing business with him, I felt that I have known him for long time. He is great , honest and friendly! More

I could make an appointment. The service was prompt. The service advisor was helpful and courteous. The service was prompt. The service advisor was helpful and courteous. More

Mr. Rrancois & Dan are Professional , Courteous, Knowledgeable, Managers, More Managers like them are the Best Rrancois & Dan are Professional , Courteous, Knowledgeable, Managers, More Managers like them are the Best More

I want To give zero star because I done service and they never check my tire pressure never put the windshield washer the never done the multi point inspection less on the invoice it was saying no inspectio never check my tire pressure never put the windshield washer the never done the multi point inspection less on the invoice it was saying no inspection needed it was very very very bad experience this time More

The customers services are wonderful. I am recommended this place to anyone who looking for good services I am recommended this place to anyone who looking for good services More

It was great there and great service I’m going there next time when I need it time when I need it More