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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,111 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,111 reviews

December 01, 2021

Very pleasant experience at this service center. The staff was very nice and informative and the service was very efficient. I will definitely be coming back for my next service! More

by lstock23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Herb Chambers Toyota of Boston responded

We're so happy to hear this! Thank you for visiting our team here at Herb Chambers Toyota of Boston. We look forward to seeing you again next time!

November 24, 2021

Carlos is a kind person professional and knowledgeable I’m very happy with the service More

by guilepaz_12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Herb Chambers Toyota of Boston responded

Thank you for the wonderful feedback about your experience with Carlos! It was a pleasure having you visit us here at Herb Chambers Toyota of Boston and we hope to see you again in the future!

November 21, 2021

Wonderful service and very knowledgeable staff. Prices are reasonable and fair. Highly recommend this dealer for service. More

by jcno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Herb Chambers Toyota of Boston responded

Thank you for your positive feedback about Herb Chambers Toyota of Boston! We appreciate your business and look forward to your next visit!

November 17, 2021

Quick and easy service department. Friendly and efficient. Even called to let me know my inspection was up this month. More

by tnyilis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Herb Chambers Toyota of Boston responded

Glad we were able to provide you with a quick service appointment! See you next time! -Herb Chambers Toyota of Boston

November 15, 2021

I have been with them for years and have nothing but positive things to say. They are courteous, thorough, and responsible in every way. More

by Pete
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Herb Chambers Toyota of Boston responded

Thank you for your loyal business! We're truly grateful for all of your support over the years and look forward to your next visit with us here at Herb Chambers Toyota of Boston!

November 09, 2021

Very consistent. Everyone is polite and not pushy on extras. The car always runs fine when we leave. More

by Debbie.flionis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Herb Chambers Toyota of Boston responded

Thank you for being a Herb Chambers Toyota of Boston customer, Debbie! We appreciate your review and look forward to your next visit!

November 07, 2021

They are overall ok.Schedulers just need to be educated They are overall ok. Schedulers just need to be educated regarding the timing for scheduling times for particular work! I had to go there 3x for the More

by abee909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Herb Chambers Toyota of Boston responded

I regret to hear of the experience you dealt with while visiting our dealership.For the safety of our guests and employees we have staggered staffing hours, as well as longer than usual waiting times due to less staff. We apologize for any inconvenience this may have caused. I can assure you that customer service is truly a top priority of ours. If there is anything I can do for you please do not hesitate to let me know, and please reach out at your earliest convenience. Thank you, Howie Reske - General Manager hreske@herbchambers.com

October 28, 2021

I arrived earlier than my appointment I was greeted and I arrived earlier than my appointment I was greeted and treated with a smile 😊 Excellent More

by Nornafran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your experience! We're glad you had a pleasant visit with our team here at Herb Chambers Toyota of Boston and we hope to see you again next time!

October 26, 2021

Friendly sales team, personalized service, very good at accommodating our needs and specifications, went above and beyond what was expected. More

by beilahbross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Herb Chambers Toyota of Boston responded

Thank you for the excellent feedback! It's great to hear that our team exceeded your expectations and we hope we can be of service to you again in the future. Take care! - Herb Chambers Toyota of Boston

October 25, 2021

Knowledgeable and friendly people. Cheap prices compared to other Toyota dealers. Been there for 5 years More

by Chris
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Herb Chambers Toyota of Boston responded

Thank you for the five-star review, Chris! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Herb Chambers Toyota of Boston

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