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Herb Chambers Toyota of Boston

Boston, MA

4.6
1,024 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,024 reviews

March 26, 2019

Great people, fast service From my initial call to getting back fixed car I was surrounded by great people. My car looks great. I am using Chamber for 20 years More

by Eduard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McDonnell, Mike Pierre, Glee Johnson
March 20, 2019

Car service The service department was very good, I had my dog with me and there was a child that was teasing the dog so I had to move to the sales floor downstai More

by Roxy6273
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2019

Rude, unprofessional, and Inefficient Service I went to this dealership and just to make a sale, I was promised a lot of things like delivery on Tuesday, free interstate registration, etc. and was More

by Aditya Rao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Barrows
Mar 20, 2019 -

Herb Chambers Toyota of Boston responded

First, I would like to apologize again for the experience you had with us. This is not how we conduct business and I apologize that we dropped the ball. We certainly do not enjoy letting our customers down. I thank you for taking our call earlier and please do not hesitate to reach out to us, or Ryan personally, if you should ever need anything. Thank you, Howie Reske, General Manager.

March 17, 2019

Sean Cho - Service Sean was very knowledgeable and helpful. He kept me informed very step of the way and communicated everything that needed to be done and was very open More

by nagscamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2019

Very good experience Second deal with Herb Chambers Toyota of Boston, very pleased overall. Sales person Carlos Rivas was extremely nice, courteous and funny; he gave me t More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glee Johnson
March 11, 2019

Reliable Service and Price I never feel that I am being overcharged or pushed into unneeded service here. They always keep me informed about what is going on and when the servi More

by tess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2019

Easy, quick, polite service I came in to get my car repaired and the staff made the experience easy and quick while providing wonderful customer service. Sean Cho took the time t More

by ERIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2019

Great sales representative Haider’s customer first attitude is invaluable. He made sure that is right car for us first. So we get blind sided by incentives. He spent a great dea More

by Jyu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2019

Consistent! Every time I go to Herb Chambers Toyota of Boston for a service I always have the same experience - friendly employees and timely service. They are co More

by aeg1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2019

19 Camry Chris Taso and mark were absolutely amazing and so easy to work with. I highly recommend seeing the for your vehicle needs! I wish I could leave 10 st More

by Kostascamry19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christos Pesirides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Taverna, Clyde Chornovas
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