Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Toyota of Boston
Boston, MA
1,023 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-35 brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,023 reviews
December 07, 2018
purchase of 2019 toyota avalon excellent experience. straight forward negotiation. Car was not loaded with a lot of options that I did not want. Salesperson delivered the car to my excellent experience. straight forward negotiation. Car was not loaded with a lot of options that I did not want. Salesperson delivered the car to my house and helped set up the smart phone and garage and went over the features. He followed up on the telephone to make sure everything was good. More
by avalon
Helpful December 06, 2018
Amazing, perfect, excellent! Sean is always the best. He is courteous and the service is always efficient. So grateful that I can go to a dealership that knows and respects me! Sean is always the best. He is courteous and the service is always efficient. So grateful that I can go to a dealership that knows and respects me! More
by Susan
Employees Worked With
December 06, 2018
Good Overall Experience I have been going to the Toyota Dealership in Boston for a little bit now with my cars and always receiving good help from the front desk associate an I have been going to the Toyota Dealership in Boston for a little bit now with my cars and always receiving good help from the front desk associate and theres always some good snacks to eat while I am there. The time flies while I wait for my car to get it fixed or oil changed. Everyone there is always nice and very helpful to me. Sean is always nice and courteous and helpful every time I go there. Daniel is also very friendly and always has a smile on his face every time I go there. They both work well there. More
by soleperu77
December 04, 2018
the good the bad. My most recent experience, a check up and a terrific detail cleaning, was great. In the past however I've twice had a car in, soon afterwards, terri My most recent experience, a check up and a terrific detail cleaning, was great. In the past however I've twice had a car in, soon afterwards, terrible problems. That tempers my review. But the recent past experiences and most experiences are very very good. Thank you. Sean was very helpful (he could just speak a little louder!! That's quibbling) More
by robin
Employees Worked With
November 29, 2018
Great Service! I received prompt and excellent service from everyone at Herb Chambers. Sean took care of my appointment, and I had my car back before the stated wait I received prompt and excellent service from everyone at Herb Chambers. Sean took care of my appointment, and I had my car back before the stated wait time. Very pleased with the service. More
by dkc
Employees Worked With
November 25, 2018
Quick and easy car maintenance Thanks! Even though it was the day after Thanksgiving, with probably skeletal staffing, my car was maintained in a brisk and efficient manner. Great s Thanks! Even though it was the day after Thanksgiving, with probably skeletal staffing, my car was maintained in a brisk and efficient manner. Great service! More
by mtopor
Employees Worked With
Mike Pierre
November 23, 2018
very good customer service I always received great customer service when I come to the service department. Wish the wait was a little faster since I need to wait for the car. I always received great customer service when I come to the service department. Wish the wait was a little faster since I need to wait for the car. More
by rochelle
November 18, 2018
No fuss. Purchased a new vehicle via the Costco partnership for the second time from you. Excellent service. Carlos knows his stuff and provides follow up to a Purchased a new vehicle via the Costco partnership for the second time from you. Excellent service. Carlos knows his stuff and provides follow up to all questions. More
by Sulli57
November 17, 2018
excellent service I wanted a15 month maintenance . Steve took care of that in record time. I was in and out in about an hour. Very informative service. Excellence. I wanted a15 month maintenance . Steve took care of that in record time. I was in and out in about an hour. Very informative service. Excellence. More
by dod12
Employees Worked With
November 16, 2018
We worked with Haider and he was excellent Haider was excellent to work with. He explained everything that needed to be explained. He showed us the vehicle before we signed any paperwork. Hi Haider was excellent to work with. He explained everything that needed to be explained. He showed us the vehicle before we signed any paperwork. His attention to detail was great and he was very accommodating. He did everything he could to get us on our way with the new truck as quickly as possible. More
by edz46
