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Herb Chambers Toyota of Boston
Boston, MA
1,025 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-35 brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,025 reviews
July 13, 2018
Excellent experience Howie was very welcoming. Haider was great in showing us all the different models we were considering. They were even great at dealing with a hyper 3 Howie was very welcoming. Haider was great in showing us all the different models we were considering. They were even great at dealing with a hyper 3 year old boy. We came in to explore and ended up with a Toyota Prius Prime, which I had never even heard of before. It was excellent experience overall. More
by suzz138
Helpful July 11, 2018
Professional AND Friendly! Who would ever think spending time at a car dealership while your car is being serviced would be so PLEASANT?! Well, it is at Herb Chambers Toyota of Who would ever think spending time at a car dealership while your car is being serviced would be so PLEASANT?! Well, it is at Herb Chambers Toyota of Boston. Thank you for taking such good care of our cars AND us! More
by Kathi B.
Employees Worked With
Other Employees :
Dewayne Holman, Mike Pierre
July 10, 2018
Straightforward!!! Thank you Howie, Taso, and Dewayne for the new Toyota Highlander. It took a few e-mails to set my expectations, and then an invite from Howie to v Thank you Howie, Taso, and Dewayne for the new Toyota Highlander. It took a few e-mails to set my expectations, and then an invite from Howie to visit the showroom to close the deal. The exact vehicle with the exact options was waiting for me to test drive. Once that was done, the trade-in and the new car pricing were made ready for me to review. There were no surprises, what Howie, Taso and the team promised, delivered!!! job well done! More
by BostonSam
July 10, 2018
Great experience Riad was great! He did an excellent job to help me find a car and went perfectly with the budget I had. I absolutely love my car! Riad was great! He did an excellent job to help me find a car and went perfectly with the budget I had. I absolutely love my car! More
by Gavin Zhou
July 05, 2018
Long wait No complaints. Wait time was longer than anticipated. Apples. Coffee, and donuts were a plus. Chairs were comfortable and waiting area was clean. plen No complaints. Wait time was longer than anticipated. Apples. Coffee, and donuts were a plus. Chairs were comfortable and waiting area was clean. plenty of magazines and TV to help pass the time. More
by steve
Employees Worked With
June 26, 2018
Service with a smile Sean was excellent in helping me. I had an issue with my Toyota Highlander. He immediately took the care without an appointment and helped fix the sit Sean was excellent in helping me. I had an issue with my Toyota Highlander. He immediately took the care without an appointment and helped fix the situation. I was heading to New York the next day so very pleased he could accommodate me! Excellent service and very professional! More
by Tdnolan23
Employees Worked With
June 24, 2018
Service Good staff and friendly staff I like to go there and I like it and staff give me good advice to fix my car Steve are nice person thanks Good staff and friendly staff I like to go there and I like it and staff give me good advice to fix my car Steve are nice person thanks More
by Parmod
Employees Worked With
June 24, 2018
New Toyota Purchase Great job by Howie and Chris at HC Toyota, we will definitely be back to work with them again. Very professional and customer service focused. Great job by Howie and Chris at HC Toyota, we will definitely be back to work with them again. Very professional and customer service focused. More
by Toyota Customers123
June 20, 2018
Servicing of Rav 4 Sean Cho has been our service advisor for many years. He has always been professional and wants to make sure we are satisfied with the auto repair Sean Cho has been our service advisor for many years. He has always been professional and wants to make sure we are satisfied with the auto repair work that has been completed. More
by DC
Employees Worked With
June 10, 2018
Good experience Service was done correctly and relatively promptly. All of the work was done as I requested and at the expected cost. One suggestion I would make is Service was done correctly and relatively promptly. All of the work was done as I requested and at the expected cost. One suggestion I would make is to reduce the number of email reminders sent that service was due and the Toyota Care program was expiring. An estimate of how long the service would take would be helpful as well. More
by rick
Employees Worked With
