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Herb Chambers Volvo Cars Norwood
Norwood, MA
945 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 945 reviews
May 24, 2025
Excellent service and communication. Paul was and is always excellent. Bob, our technician explained exactly what he did to repair our car. Paul was and is always excellent. Bob, our technician explained exactly what he did to repair our car. More
by art
May 24, 2025
Great customer service, honest and trustworthy experience. I liked the video the technician shared while working on car. experience. I liked the video the technician shared while working on car. More
by Erinking
Employees Worked With
May 23, 2025
I brought my car in for a state inspection. They weere able to service it immediately and had the job done promptly. Paul did a great job as my service advisor. They weere able to service it immediately and had the job done promptly. Paul did a great job as my service advisor. More
by BobMcn
Employees Worked With
May 20, 2025
Excellent service. Great communication. Very professional operation. Very pleased with all aspects of the experience. Great communication. Very professional operation. Very pleased with all aspects of the experience. More
by jools
Employees Worked With
May 19, 2025
Was able to schedule for tire replacement from pothole damage within a week. They discovered a 2nd tire also had damage and replaced it as well. During the service they also updated the s/w. Car was retur damage within a week. They discovered a 2nd tire also had damage and replaced it as well. During the service they also updated the s/w. Car was returned cleaned inside and outside. Fast efficient service! More
by Dave W
Employees Worked With
May 17, 2025
Colin did a great job with my car inspection—very quick, professional, and helpful. He explained everything clearly and made the process easy. I really appreciated his efficiency and friendly attitude. Than professional, and helpful. He explained everything clearly and made the process easy. I really appreciated his efficiency and friendly attitude. Thank you! More
by Rania
Employees Worked With
May 14, 2025
Excellent customer service. Kept me informed about the service and drove me to and from work while my car was there! White glove service. Kept me informed about the service and drove me to and from work while my car was there! White glove service. More
by Susan F
May 14, 2025
Excellent Customer Service, as you pull your vehicle into the service garage you are greeted by a friendly professional service representative and you are directed to speak a customer service representative the service garage you are greeted by a friendly professional service representative and you are directed to speak a customer service representative who will coordinate your vehicle service. The service was completely timely and the vehicle was released to me beautifully cleaned inside and out. Paul the customer service representative also helped me set up my new phone with Volvo app. The experience was professional and friendly. More
by Neil
Employees Worked With
May 09, 2025
Very professional. They listened to me so knew what I wanted and didn’t try to talk me into anything extra. Great experience They listened to me so knew what I wanted and didn’t try to talk me into anything extra. Great experience More
by claireh3210
Employees Worked With
May 07, 2025
I am always given a convenient day and time to bring my car in. It is taken in on time. I am always asked if I have any other concerns with the car The staff is always very helpful. car in. It is taken in on time. I am always asked if I have any other concerns with the car The staff is always very helpful. More
by Em
Employees Worked With
