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Herb Chambers Volvo Cars Norwood

Norwood, MA

Overview
Employees
Reviews
Vehicles
4.9
794 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 794 reviews

April 17, 2024

Outstanding service, phenomenal staff. Vadim was amazing and made the process ease and stress free. More

by Joelbcarse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim Khazhinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasiia Riabova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Herb Chambers Volvo Cars Norwood responded

We really appreciate you taking the time to leave Herb Chambers Volvo Cars Norwood this awesome review, thank you!

Helpful
April 12, 2024

Was very stressful for service today. They were going to switch cars with me at my home for service. They never showed up and then I had to call and wait another two hours for delivery. More

by Aenglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Herb Chambers Volvo Cars Norwood responded

We strive for efficient and reliable service, so it's disappointing to know we didn't meet those expectations this time around. Your feedback is valuable in helping us improve. Please accept our apologies for the inconvenience caused. Thank you, Nick Salem - General Manager - nsalem@herbchambers.com

Helpful
April 03, 2024

Friendly, efficient service. Always enjoy coming back to this location. Thanks for your help Don! More

by JjHayle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Batten
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Apr 04, 2024 -

Herb Chambers Volvo Cars Norwood responded

Thank you for your continued patronage! We look forward to earning five stars again! - Herb Chambers Volvo Cars Norwood

Helpful
March 30, 2024

Colin did a great job of communicating what was service was essential and what could be put off until a later date. More

by Marc S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Herb Chambers Volvo Cars Norwood responded

Marc, we're glad to know Colin was able to guide you effectively through your service needs at Herb Chambers Volvo Cars Norwood. We appreciate the positive feedback!

Helpful
March 30, 2024

Rafic was amazing! I will definitely be going back to him for any future Volvo purchases/leases. Thank you Rafic! More

by evo8rr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafic
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Apr 01, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi Evo! We're delighted to know that Rafic provided an amazing experience at Herb Chambers Volvo Cars Norwood! We look forward to assisting you with any future purchases or leases. Thank you for your review!

Helpful
March 29, 2024

We have purchased seven Volvos . The last two Volvos were with the salesman Vadim ,hewas not only friendly new everything we needed to know about the vehicles and about the ones that More

by Whitney1200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Khazhinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasiia Riabova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2024 -

Herb Chambers Volvo Cars Norwood responded

Whitney, we're delighted to know that you had great experiences with Vadim at Herb Chambers Volvo Cars Norwood. Thank you for your loyalty and feedback! We look forward to assisting with any future vehicle needs. Safe travels!

Helpful
March 28, 2024

Service was great Colin was extremely knowledgeable The car was washed and ready to go What more could I want.? More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Herb Chambers Volvo Cars Norwood responded

Patti, we're delighted to know that Colin and our team at Herb Chambers Volvo Cars Norwood provided you with great service. We always aim for a seamless experience - from knowledgeable staff to a clean car ready for the road!

Helpful
March 27, 2024

Excellent service and auto sales. No problem to big or small. Always done right the first time. More

by BobLex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Khazhinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanya Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi Bob! Thank you for your feedback! We're thrilled to hear that you had a positive experience with our service and auto sales at Herb Chambers Volvo Cars Norwood. Our commitment is to always deliver top-notch service, no matter the size of the problem. If you ever need anything in the future, don't hesitate to reach out. We're here to ensure your satisfaction and keep your vehicle running smoothly.

Helpful
March 22, 2024

The service department is professional and keeps you informed on all repairs. Paul makes the process easy and stress free More

by slimjem1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Every person during the process was great
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Mar 22, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're glad to know our service department at Herb Chambers Volvo Cars Norwood made your experience stress-free and easy! We'll pass along the kind words to Paul. Thanks for sharing your review!

Helpful
March 19, 2024

I had a bad experience with sales at another MA Volvo dealership, so I was on alert. While all sales managers can be expected to try to get best price for the dealership, if you know what you are doing, More

by Larissa K.
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anastasiia Riabova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafi Trawi
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Mar 19, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi Lari K! We're glad to know that Rafi and Anastasiia provided you with a solid experience at Herb Chambers Volvo Cars Norwood. We appreciate your feedback about their thoroughness and professionalism. Thanks for choosing us!

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