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Herb Chambers Volvo Cars Norwood

Norwood, MA

Overview
Employees
Reviews
Vehicles
4.9
791 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 791 reviews

March 13, 2024

My experience with Don and the service team was fantastic. I appreciated all of their dedicated support. More

by Katedevlin9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
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Mar 13, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi Kate! We're so glad to know that Don and our service team at Herb Chambers Volvo Cars Norwood provided you with a fantastic experience. We appreciate your support!

Helpful
March 13, 2024

I have been with this dealership for years and have no plans to go anywhere else! The service and staff are the BEST! They make their customers feel special in all that they do More

by Me
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barreto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
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Mar 13, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're delighted to know you've had such a positive experience with us at Herb Chambers Volvo Cars Norwood over the years! Our team always aims to make our customers feel special. Thanks for sticking with us, and here's to many more great experiences ahead!

Helpful
March 11, 2024

Great service. Don was wonderful. The service was quick. And the car was nice and clean when I picked it up. More

by Sscbj@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Batten
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Mar 12, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're glad to know you had a great experience with Don and the rest of our team at Herb Chambers Volvo Cars Norwood. It's always wonderful hearing that your car was returned clean and in good time! Thanks for sharing your feedback.

Helpful
March 11, 2024

Mr. Paul Dixon is Great 👍 😊Greatest customer service guy.He looked at the problem and came to me and said fuel pipe needs to be replaced and we have to order part will take two to three days. Also he re More

by Dealer Rater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Alessi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
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Mar 12, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're so glad to know that Paul was able to provide you with such excellent service at Herb Chambers Volvo Cars Norwood! It's great hearing how he eased your worries. Thanks for sharing this experience, we appreciate it!

Helpful
March 08, 2024

Honest and upfront about the work that needed to be done. Communicated throughout the appraisal and work . More

by cillacollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

cillacollins responded

Colin Ayers gets A+ in Customer Service.

Mar 08, 2024 -

Herb Chambers Volvo Cars Norwood responded

Thanks for sharing your experience! Colin & the team appreciate your support and hope to serve you again in the future! - Herb Chambers Volvo Cars Norwood

Helpful
March 04, 2024

Great experience. They have good inventory, cars have nice options and no pressure sales from dealers. More

by Dcassinelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Gardner
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Mar 04, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're glad to know you had a great experience with us at Herb Chambers Volvo Cars Norwood! We hope to see you next time! Enjoy your new ride!

Helpful
March 01, 2024

Fouad at Herb Chambers Volvo was great to deal with. He made me feel at ease, going out of his way to make sure I was happy and all my concerns were addressed. I was treated like family! More

by laurie6590
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Vanya Sacco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Chahine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fouad Younes
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Mar 01, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi Laurie! We're so glad to know that Fouad made your experience at Herb Chambers Volvo Cars Norwood a great one! It's always our goal to make sure all concerns are addressed and customers feel like family. Thanks for the review!

Helpful
February 28, 2024

Fantastic as always. Great service. The technicians are terrific. I was taken right on time. More

by Trishmblomquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Herb Chambers Volvo Cars Norwood responded

This is great to hear, Trish! Thank you for being a valued Herb Chambers Volvo Cars Norwood customer!

Helpful
February 25, 2024

Paul was really wonderful! Very understanding and knowledgeable about my car issue. Nice guy! Great experience! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi Lisa! We're glad to know that Paul was able to assist you with your car issue at Herb Chambers Volvo Cars Norwood. Thanks for sharing your positive experience!

Helpful
February 25, 2024

Scheduled my 90k mile service. Paul Dixon checked me in. True professional. Went over service and asked if I had any other concerns. Had me in a loaner and out the door. Fast and e More

by Johnfrancismorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Herb Chambers Volvo Cars Norwood responded

John, we're glad to know Paul provided you with such a thorough and efficient service experience at Herb Chambers Volvo Cars Norwood. We aim for every customer to feel valued! Enjoy your freshly serviced vehicle.

Helpful
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