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Herb Chambers Volvo Cars Norwood - Service Center
Norwood, MA
597 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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597 Reviews of Herb Chambers Volvo Cars Norwood - Service Center
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September 28, 2024
Towed my car with a punctured tire over on a Saturday morning and had it back that afternoon. Really appreciate them fitting it in, and it drives better than ever. Fantastic service! morning and had it back that afternoon. Really appreciate them fitting it in, and it drives better than ever. Fantastic service! More
by rsc
Employees Worked With
Frank Polanco
September 27, 2024
Service is excellent and on time. Issues are identified and explained well. Love the new video recording by the mechanic. Issues are identified and explained well. Love the new video recording by the mechanic. More
by Richard
Employees Worked With
September 23, 2024
Paul handles the entire service process, is professional & courteous and he takes the time when explaining the completed service. & courteous and he takes the time when explaining the completed service. More
by espent33
Employees Worked With
September 21, 2024
On time, efficient, did not proceed with a service that mechanic felt could easily wait until next year. mechanic felt could easily wait until next year. More
by kc
September 13, 2024
This place costed me a few grand because the guy Paul wasn’t competent enough to tell the claims people correct info. He more interested in getting paid instead of helping me. They gave me a loaner this wasn’t competent enough to tell the claims people correct info. He more interested in getting paid instead of helping me. They gave me a loaner this guy had the nerve to say we need to resolve this because loaners were for paying customers! SMH More
by Jaybuzz007
Employees Worked With
September 11, 2024
This is the most professional and efficient business of any kind that I deal with. Never a problem. Always a pleasure. any kind that I deal with. Never a problem. Always a pleasure. More
by bobhalloran
Employees Worked With
August 28, 2024
Herb Chambers Volvo Cars Norwood hits it out of the park when it comes to high quality customer service! when it comes to high quality customer service! More
by joshua_currier
Employees Worked With
Other Employees :
Vanya Sacco
August 13, 2024
This Volvo dealership has been servicing my XC60 since I purchased it Frank Polanco was extremely knowledgeable and professional at my appointment yesterday. purchased it Frank Polanco was extremely knowledgeable and professional at my appointment yesterday. More
by Dianeob76
August 08, 2024
Wasn’t happy with my last service. I was told the work was done and we arrived at the dealership within 15 minutes. The car hadn’t been inspected as I indicated I wanted when asked. I I was told the work was done and we arrived at the dealership within 15 minutes. The car hadn’t been inspected as I indicated I wanted when asked. I was told it would be 15 minutes as one car was ahead of me. I waited about a half hour. There was miscommunication apparently between the inspection bay and the service desk. When my car was finally brought to me I was asked about the Volvo on-call service light. Turns out this is different from the normal service needed message, unbeknownst to me. The service advertised sir and the service tech had not noticed the light and now I have to make a separate appt to have this addressed. I left the dealership more than an hour after receiving the text stating the car was ready the car is two years old and I don’t drive a lot of miles. Not happy I have to go back and it will take a month to get an appt if I need a loaner for the day. More
by lmprudden
Employees Worked With
