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Herb Easley Motors Inc.

Wichita Falls, TX

4.5
662 Reviews

1125 Central E Fwy

Wichita Falls, TX

76306

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Showing 662 reviews

June 29, 2018

Excellent. Great experience and excellent customer service. I love the car and Mike made the process flawless. I left with knowledge of how to use the features o More

by Cheryl1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fairchild
June 29, 2018

Terrible lies Hello the experience started out great and ended up being terrible sold the car we wanted out from under us then tried to push something we did not wa More

by Shaggydoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve, Hott, Tommy Hester, Michael Miller, Jason Parrish
Jul 28, 2018 -

Herb Easley Motors Inc. responded

Hello, this is Cory Spencer and I'm the General Sales Manager here at Herb Easley Motors. Thank you for taking the time to offer your opinion of us on Dealer Rater. We worked very hard to get you approved on your vehicle. Sometimes when we're dealing with banks and bank requirements, things get confusing. I am sorry that your experience was less than stellar, but we are here for you throughout the ownership of your vehicle. Please feel free to reach out to me with any questions or concerns that you may have. 940-723-6631

June 28, 2018

I learned to read the fine print and analize it. I received this oil change special in the mail for 39.99. Wound up costing 66.26. How were I to know that price didn't pertain to my vehicle. More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pat Organ
Jul 28, 2018 -

Herb Easley Motors Inc. responded

Hello. I'm Cory Spencer, General Sales Manager. I am so sorry that your experience here at Herb Easley was less that stellar. Have you reached out to our Service Manager to help rectify this situation? If not, please gat ahold of Tony White @ 940-723-6631 so we can make this right.

June 26, 2018

Many thanks! Many thanks to the staff of Herb easley. My experience was amazing. Everyone had a great attitude, and was easy to work with. I never felt any pressur More

by DOUGWHICKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Ysasaga, Amber Harrison
June 25, 2018

Super In and out, no hassle. The work was done on a Saturday and we had no trouble getting the work performed in a professional manner. Had oil changed and More

by bumsteer59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Villalobos
June 25, 2018

Great service even after the buying process is over! I have only serviced my 2018 VW Atlas at Herb Easley since purchasing it and I will never take it anywhere else. They are thorough, trustworthy, and d More

by mhoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Bradford
June 25, 2018

Great team !! Thanks for the help guys it was a great experience!! I worked with ADISON LEE His name was not on the list of employees. Why is that ? Adison lee is More

by NOEMAIL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenlan Allen, Mark Campbell, Flynn Terry, Charles Bowden, Chris Villalobos, Jason Parrish, Brennon Lemieux
June 25, 2018

They went above and beyond during the buying process Ben Bradford worked with me when I bought my 2018 VW Atlas SEL R-Line. I saw the R Line package and knew it was exactly what I wanted, unfortunately t More

by mhoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Bradford
June 25, 2018

Great service The work was done promptly and correctly. Was treated very professionally. The work was exactly what they diagnosed and they delivered it fixed the da More

by STEVEHOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flynn Terry, Harvey Ysasaga, John Franco, Tommy Hester, Chris McNeal, Mike Fairchild, Charles Bowden, Rashad Green, Tyke Charity, Brennon Lemieux
June 25, 2018

Needs work D. Matthews was awesome. Personnel at main dealerships treated me and them like rejects. If not for Derek, I wouldn’t recommend you to anyone. More

by choicedaughter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Matthews, Tyke Charity
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