Herb Gordon Subaru

Vitaliy and Lori are great! I really appreciate them helping me fix my eyesight system after Safelite messed it up and for getting me in a loaner car while the work was being do I really appreciate them helping me fix my eyesight system after Safelite messed it up and for getting me in a loaner car while the work was being done and payment negotiated with Safelite. More

This is my 2nd time having Vitaliy as my advisor and he never dissapoint! He’s friendly and has a stellar customer service. Herb Gordon staff are all great, I’m always satisfied everytime thwy service my never dissapoint! He’s friendly and has a stellar customer service. Herb Gordon staff are all great, I’m always satisfied everytime thwy service my car. More

I had a great experience at Herb Gordon Auto in Silver Spring. My service advisor Vitaly was very professional and took the time to clearly explain what would be done during my service. He also went above Spring. My service advisor Vitaly was very professional and took the time to clearly explain what would be done during my service. He also went above and beyond by finding discount codes without me even asking, which I really appreciated. The service was completed quickly and efficiently, and the waiting area was clean and comfortable with snacks, coffee, and water available. Overall, a smooth and hassle free visit. I will definitely continue servicing my 2024 WRX here. More

Work completed promptly. Mr. Khlebnikov helped me readjust headrest. Everyone was helpful, polite, and professional. Mr. Khlebnikov helped me readjust headrest. Everyone was helpful, polite, and professional. More

I had to use my 4n1 assurance plan after all. Vitaliy was able to make it happen on short notice. Staff and facilities are top tier. Vitaliy was able to make it happen on short notice. Staff and facilities are top tier. More

April 17, 2026: Herb Gordon Subaru has a winner with Jerell Latham on the team. He is not only an OUTSTANDING Service Advisor, he is a human being who truly cares about his clients. I will never take my Jerell Latham on the team. He is not only an OUTSTANDING Service Advisor, he is a human being who truly cares about his clients. I will never take my car anywhere else! He is amazing!! More

I interacted primarily with Vitaliy. He was very warm, professional, and accommodating in helping me to get my Forester’s issue resolved as quickly as possible. I highly recommend this d He was very warm, professional, and accommodating in helping me to get my Forester’s issue resolved as quickly as possible. I highly recommend this dealership and will certainly be returning when necessary in the future. More

Fantastic service from Vitaly, as always. He is knowledgeable, courteous and efficient. And cat was ready sooner than expected. He is knowledgeable, courteous and efficient. And cat was ready sooner than expected. More

I bought my 2025 Subaru from Mo,(Muhammed) and I had a great experience working with him. He was very helpful, patient, and took the time to answer all of my questions. Even when I reached out multiple great experience working with him. He was very helpful, patient, and took the time to answer all of my questions. Even when I reached out multiple times, he responded very quickly and was always kind and professional. I really appreciated his support throughout the process. I highly recommend Mo to anyone looking to buy a car! More

On my last visit the service writer Vitaliy was exceptional. He made an outstanding effort to get everything done correctly and timely for a difficult and unusual repair. I will seek him out for an exceptional. He made an outstanding effort to get everything done correctly and timely for a difficult and unusual repair. I will seek him out for any future repair needs. More